Watermark Not Appearing on Image

  • Resolved cdnautoracers

    (@cdnautoracers)


    6 years, 8 months ago

    Just started using this plugin and have an issue. I have added a watermark to the images in the slider and inserted the slider into a project in my WP theme but it does not appear on the published page. Is there something I’m missing here? I’ve added a screen shot to the slider of the watermark setup page.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

  • Hi,

    Unfortunately, we were not able to see the screenshot by following the URL provided.

    The cause of the issue is most probably conflict with the theme that you are using.
    Could you please try to change the theme of the webpage to see whether the issue may occur with some other theme too?
    If the issue will be solved could you please specify which particular theme are you using? We will try to fix the issue.

    Could you please share with us the URL of the page where you have the slider in order we can have closer look at the issue?

    Thanks. Have a nice day.

    Hello, I have tried two other themes with the same result, no watermark appears. I am currently using ThemeTrust.com’s Mellow theme. I have included a screenshot of the watermark creation page in the slider.
    https://www.canadianautoracers.com/project/test/

    Hi,

    We are terribly sorry for the inconvenience.

    I have tried to install the ThemeTrust.com’s Mellow theme to test buy only the premium version was available.

    Could we have a closer look at the described issues? Please contact our support team using the following email address: [email protected]

    Please, mention the URL of this forum topic in your message. We will provide a solution as soon as possible and share it here as well.

    Thanks. Have a nice day.

    Hi, I used the watermark option but for some time now it hasn’t been working. Actually I use slider only for this extra and since I do not have it, I should shift to another plug-in.What might be the reason?

    Hi,

    Have you used the image or the text as a watermark? If it is an image may be the URL has been changed, so the plugin cannot find the image anymore.

    If this is not the case, please contact our support team using the following email address: [email protected]

    Please, mention the URL of this forum topic in your message. We will provide a solution as soon as possible and share it here as well.

    Thanks. Have a nice day.

Viewing 5 replies - 1 through 5 (of 5 total)
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