watermark not being removed

  • Resolved salvamentos

    (@salvamentos)


    7 months, 3 weeks ago

    Since upgrading to most recent one, Purchases of anything less than the highest resolution are not having watermarks removed.

    How do I downgrade to the last version of imagely?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Jaime Segura

    (@jaimeimagely)

    Hi @salvamentos,

    This is a paid function we cannot discuss or support here due to forum rules, whenever you have an issue with paid versions, please log in to imagely.com/account and open a ticket.

    Sorry for the inconvenience.

    Ich habe das Problem auch, dass das Wasserzeichen beim Download von Fotos mit geringerer Aufl?sung als das Original nicht entfernt wird. Hoffe, dass das Problem bald behoben wird.

    Thread Starter salvamentos

    (@salvamentos)

    I did submit a ticket Jaime, and said problem is not nor probably will ever be fixed among many other problems. You and your team of devs use the consumers of your product as beta testers to tell you what’s wrong w the plug-in you rarely fix or update.

    Ich glaube nicht, dass es passieren wird. Die Leute, die darauf angewiesen sind, wurden von ihrem Entwicklungsteam im Stich gelassen. Es wird nicht einmal ordnungsgem?? verwaltet. In der Zwischenzeit verkaufen sie das Produkt betrügerisch weiter, obwohl sie es selten schaffen! Sie sind Betrüger!

    Plugin Support Jaime Segura

    (@jaimeimagely)

    Hi @salvamentos,

    This bug was fixed along with NextGEN Lite fixes in the past couple releases.

    Sorry about any troubles with a longer than expected resolution time.

    Thanks.

Viewing 4 replies - 1 through 4 (of 4 total)
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