WAY more documentation needed

  • Resolved rockytt

    (@rockytt)


    11 years, 1 month ago

    This plugin looked like the answer – just a simple authorize.net donation form – but it doesn’t seem to work at all. If I’m missing something, I’d love to know what.
    Installed/activated/put shortcode on page-check
    Attempted to input authorize.net login credentials/api key – check (However, when I navigate back to the settings page, it’s blank. I don’t know if the plugin is broken or if this is some sort of security feature)
    When I fill out the form on the site, it submits and redirects to a non-existent page (404 error).
    Finally, the transaction never processes – no email sent and the donor doesn’t show up in the list.
    What’s broken here and why??
    (https://www.glaaacc.org/adonate/)

    https://www.ads-software.com/plugins/wp-donate/

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter rockytt

    (@rockytt)

    Changed the link to https://www.glaaacc.org/donate-now/ so the 404 error is gone, however the problem with the Authorize.net credentials not being stored is still present. This leads to a “The merchant login ID or password is invalid or the account is inactive.” error message when trying to use the plugin. Any solution for this??

    Plugin Author ketanajani

    (@ketanajani)

    Hello Rockytt,

    Thanks for downloading this plugin and sorry for your inconvenience.

    Can you please replace plugin by downloading latest version. Yes there was a bug in admin are related to saving settings but it is solved now. You can now save Authorize.net credentials there.

    Thanks,
    Ketan

    Thread Starter rockytt

    (@rockytt)

    Thanks for the response Ketan –
    Can you perhaps give me a link to the latest version? I’ve got 1.0 installed and that’s the version I see here. Where can I find this latest version??

    Thread Starter rockytt

    (@rockytt)

    Sorry Ketan – the version number didn’t change, although I see that the plugin now works – thank you!!

    Quick question if I may – This plugin is almost perfect for what we need – and I’ll use your contact form to ask for a couple of small modifications.
    thanks again!

    Thread Starter rockytt

    (@rockytt)

    please contact me by email – your contact form is not working on your website and we could use a little bit of customization – thanks!

    Plugin Author ketanajani

    (@ketanajani)

    Rokeytt, Glad it works for you.

    More, contact form is working and we are receiving requests including your request with name “dave woollett”. I will give you reply sooner.

    If you have more things to say you can Contact Us again. Thanks

Viewing 6 replies - 1 through 6 (of 6 total)
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