• Resolved magicpowers

    (@magicpowers)


    This update has created error messages about deprecated lines in php etc on the cart page?which is visible in the public view , which I cannot remove and which I have no clue what to do about!!

    I had to put my website in the maintenance mode until this is resolved, as I can’t be showing this error message to my visitors and customers. As soon as I did – There is yet?another error message?about some unresolved lines in the maintenance mode, which likewise make no sense.

    This update is clearly creating a lot of bugs , looks like it hasn’t been properly tested. I have seen many posts online about the issues with this update.

    I’m now rolling it back to the previous version until you release a corrected update.

    Could you please you please reply ASAP.

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Thread Starter magicpowers

    (@magicpowers)

    I have rolled WC back to 9.0.0 – and these error messages are still there!

    What has happened? I always check my store after each update – and didn’t see that error message until today.

    Please advise ASAP how to remove them – the other one about my maintenance mode is also still there — as I my website is hidden from the public.

    I can’t attached here the screenshots to show you – so please give me your direct email where I could send them, if you need to see them.

    Plugin Support ckadenge (woo-hc)

    (@ckadenge)

    Hi @magicpowers,

    Thanks for reaching out.

    I’m unable to see the error message from my cart page as depicted in this screenshot here:

    Could you please share a screenshot on how the error message is displayed? Also, if possible, please share with us your system status report which you can find via WooCommerce > Status > Get system report > Copy for support and any fatal error logs under WooCommerce > Status > Logs.

    Looking forward to your reply.

    Thread Starter magicpowers

    (@magicpowers)

    hi @ckadenge

    This is not my cart. I don’t sell headphones, and my products are in AUD not in the strange currency I don’t even recognise.
    secondly, as I said I had to put my website under construction, so you can’t see the cart.

    How can I insert here a screenshot here? I can’t post it from my computer.

    Thirdly, I can provide the status log but not here on a public forum. To much security risk. Please give me your email address I will send it to you.

    Plugin Support ckadenge (woo-hc)

    (@ckadenge)

    Hi @magicpowers,

    This is not my cart.

    Just to clarify, that was my cart when testing to see if I can replicate the error message from my test store.

    How can I insert here a screenshot here??

    You can use a screenshot sharing software like https://snipboard.io/ and follow the instructions on the website on how to upload a screenshot. You can then paste the direct link here.

    I can provide the status log but not here on a public forum

    You can use https://quickforget.com/ to share your system status report with us. The forum forbids users from sharing email addresses, therefore I recommend removing any links or details that you are not comfortable sharing with us.

    Looking forward to assisting you further.

    Thread Starter magicpowers

    (@magicpowers)

    hi @ckadenge

    These are the screenshots. One of the cart – visible to the public, I tested it on my phone where I am not logged into my Admin, and another one showing an error once I put my website in the maintenance mode.

    https://ibb.co/HYgRyFx
    https://ibb.co/MkN8C14

    I need to get rid of them asap.
    I have rolled back WooCommerce to 9.0 – these errors are still there.

    https://quickforget.com/s/f2077d71968e3d8856e9206c704bbcc634df2a6693e41a9d

    WC-Info

    Please hurry – you don’t have much time left.

    thanks

    Thread Starter magicpowers

    (@magicpowers)

    @ckadenge

    I just realised that the second error message is about another plugin, not WooCommerce.
    This means that the issue is most likely somewhere else.

    I have also reached out to my host for assistance.
    will keep you posted.

    Plugin Support Shameem a11n

    (@shameemreza)

    Hi @magicpowers

    Please disable WP Debug mode and all those technical notices will disappear on their own. More info: https://developer.www.ads-software.com/advanced-administration/debug/debug-wordpress/

    I hope this helps! Please let us know how it goes or if you need further assistance.

    Thread Starter magicpowers

    (@magicpowers)

    @shameemreza

    Good Lord!! – THANK YOU!

    yes, it worked. Phew.

    I’m glad we were able to help, @magicpowers!

    If you have a few minutes, we’d love if you could leave us a review: https://www.ads-software.com/support/plugin/woocommerce/reviews/

    I’ll go ahead with marking this thread as resolved now.

    You rock!

Viewing 9 replies - 1 through 9 (of 9 total)
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