wc-admin no more showing all products

  • Resolved Olivier

    (@pumpk1in)


    3 years, 7 months ago

    Hi,

    We are on the latest WP and WC.
    Everything worked fine last month.

    Now, when we want to export all products in WC admin (/wp-admin/admin.php?page=wc-admin&path=/analytics/products) it will only export the 25 first. The table also show only the 25 first products, and no pagination is visible.

    The table footer reports the correct number of products. (55 products)

    Any help ?

    Thanks

    • This topic was modified 3 years, 7 months ago by Olivier.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support mcampal – a11n

    (@mcampal)

    Hi there,

    When you download a CSV file from Analytics > Products and the amount of data shown in the report is limited to one page ( e.g. there are no pagination options shown in the table footer ), the CSV file will download immediately.

    If your selected date range results in a data set that spans more than one page in the table (55 products in your case), your CSV download should be processed as a background job by WooCommerce. Once the data is ready to be downloaded, an email should be sent to the address that is attached to your WordPress account with a link to download the file.

    I have exported a table containing more than 25 products (45 in this case) while running the latest WooCommerce and WordPress versions on a testing site and an email was sent with a link to download the CSV file containing all of the listed products.

    Is the CSV file being downloaded instantly when clicking the “Download” button from Analytics > Products or is it sent by email after the background job is completed?

    Also, since this can be caused by a plugin/theme conflict, does the problem persists when all plugins except for WooCommerce are disabled while running a default theme like Storefront?

    If you have any questions, please let us know. We will be happy to help!

    Best,

    Thread Starter Olivier

    (@pumpk1in)

    Hi,

    You’re right, this is related to another plugin.
    I should have thought about it, as this plugin is breaking WooCommerce twice a year.

    WPML Woocommerce multilingual… I’ll contact them.

    Thanks !

    Plugin Support abwaita a11n

    (@abwaita)

    Glad to hear it – thanks for letting us know!

    I’ll mark this thread as resolved now as you’ll be getting assistance from the WPML team. If you have any further questions, I recommend creating a new thread.

Viewing 3 replies - 1 through 3 (of 3 total)
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