wc-ajax=checkout 500

  • Resolved shaqibiqbal

    (@shaqibiqbal)


    3 years, 7 months ago

    Unable to book multiple times unless I delete my browser cookies. PHPSESSID remains the same between multiple bookings and that in combination with wp_woocommerce_session_id seems to be preventing subsequent bookings after the first one.

    Steps to recreate the issue: Book first time using normal procedures booking receipt/thank you page is loaded. Go back to home and attempt to book again. Booking is completed and able to view it in the dashboard, but no booking receipt/thank you page is shown and instead an error 500: /wc-ajax=checkout is shown in the console

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Gabriel – a11n

    (@gabrielfuentes)

    Hi there ??

    Firstly, could you let us know which Booking plugin are you currently using?

    Thanks!

    Thread Starter shaqibiqbal

    (@shaqibiqbal)

    WP Hotel Booking by Thimpress

    Thread Starter shaqibiqbal

    (@shaqibiqbal)

    Please help me to fix this issue

    Hi there @shaqibiqbal ,

    The Plugin WP Hotel Booking is not developed by WooCommerce. You can find the support forum for the plugin developer here: https://www.ads-software.com/support/plugin/wp-hotel-booking/

    In this case, the only one who can fix plugin issues is the plugin developer ??

    Hope that helps!

    Thread Starter shaqibiqbal

    (@shaqibiqbal)

    I know mam this wp hotel booking is not developed by woocommerce but i face same issue when i use another plugin or no plugin..

    Plugin Support Gabriel – a11n

    (@gabrielfuentes)

    This kind of problem is usually caused by a conflict with your theme or with another plugin.
    ?
    The best way to determine this is to:

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce
    • Repeat the action that is causing the problem

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

    Before you start

    1. First, please make sure you have a good backup in place of your full site and database. Most hosting companies have this included in the subscription, but you could also consider using a service like?Jetpack. If something goes wrong, it’s nice to know that you can restore your site.
    2. Second, I would suggest installing a plugin called?Health Check & Troubleshooting. This is a plugin developed by the WordPress community and it allows you to disable plugins without affecting your current site visitors.

    I hope that helps!

    Plugin Support Gabriel – a11n

    (@gabrielfuentes)

    We’ve not seen any activity on this thread for a while, so I’m marking this thread as resolved.

    Hopefully, you were able to find a solution to your problem! If you have further questions, please feel free to open a new topic.

    Cheers!

Viewing 7 replies - 1 through 7 (of 7 total)
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