• Resolved stedko

    (@stedko)


    Hi there!

    We are using Smushit for a long time. Currently on one of our projects we run into a big issue. The server is a dedicated one with a proper setup to run the site. And the issue only appears on one type of the pages:

    It takes 1-2 seconds to load a product page without the plugin, and around 1.5-2 MINS with the plugin.

    What we see among other things in the query monitor are 53 POST requests to this address: https://smushpro.wpmudev.org/1.0/

    adding more than 53 seconds to the load time.

    No php errors, or script errors. No cache, cdn or any tool enabled.
    The theme is the original Jupiter. And that’s the first time we use this combination (latest wp, theme, woo, and Smushit)

    Thanks
    David

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hey @stedko,

    I’m looking into it, in case I need further help/details from you, I’ll post in here.

    Thanks, Umesh

    Do you happen to be using any plugin that generates or do something with image on frontend? Have you recently installed any new plugin?

    Can you give me a site URL to check.

    Thanks, Umesh

    Thread Starter stedko

    (@stedko)

    Hey, no and no.

    In the flow there is only a hook added by jupiter theme what checks that the image and thumbnails exists or not.

    Can I contact you somehow, I would like to avoid publishing the url here.

    Thanks
    David

    • This reply was modified 7 years, 1 month ago by stedko.

    Hey @stedko,

    Please send us the details via https://premium.wpmudev.org/contact/, Select “I’ve a different question” from drop down, “Attn. Umesh Kumar” in subject. Add a link to this thread in message area and add the login details for your website.

    Once you send in those details, I’ll check what’s slowing down your website.

    Thanks, Umesh

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘WC: Individual product pages loading slow’ is closed to new replies.