• Resolved exe65

    (@exe65)


    Hey,

    1. On the checkout page when i try to proceed to close the checkout it gives me internal error (see screenshot). Without the plugin checkout works normal. (see the picture bellow).

    https://shrani.si/f/2Z/Ck/4CRMIDjT/problem.png

    2. We want to use payments on delivery only (COD) and we will do the payments with the vendors seperatly. Is it an issue since you don’t have that option in your plugin ? We unchecked all of the payment methods in your plugin but in the end the desired option was already in woocommerce itself. Is that ok ?

    3. How do you remove “Report Abuse” in product page ?

    4. When you try to log-in to the dashboard it’s always a problem. You can sucssesfully log-in maybe in a third time.

    5. I have a message on the dashboard “You have not configured your store properly missing some required fields!” Did i miss something ?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • @exe6 thanks for reaching WCMp support!! Our replies are inline :

    1. On the checkout page when i try to proceed to close the checkout it gives me internal error (see screenshot). Without the plugin checkout works normal. (see the picture bellow).

    https://shrani.si/f/2Z/Ck/4CRMIDjT/problem.png
    >> The checkout process gets carried by WooCommerce, It seems like some other plugin might be creating conflict issue. Can you please disable all the plugins except woocommerce and WC Marketplace and check the checkout page.
    Please keep us posted.

    2. We want to use payments on delivery only (COD) and we will do the payments with the vendors seperatly. Is it an issue since you don’t have that option in your plugin ? We unchecked all of the payment methods in your plugin but in the end the desired option was already in woocommerce itself. Is that ok ?

    >> Yes, be default WCMp only supports Bank Transfer, PayPal and Stripe as payment gateway. Now, you can add another option for the vendor to select via Dashbord >> Shop Front >> Billing. You need to override “vendor-billing.php” and add another option called COD by doing a bit of custom coding. The file path is : dc-woocommerce-multi-vendor/templates/vendor-dashboard/vendor-billing.php, you will get further instruction inside the file.

    3. How do you remove “Report Abuse” in product page ?
    >> There is a setting called “Shop Report Abuse link, and select the option “Disabled” via WCMp >> Settings >> Frontend.
    4. When you try to log-in to the dashboard it’s always a problem. You can successfully log-in maybe in a third time.
    >> It also seems like plugin conflict issue, please disable all the plugins except WooCommerce and WC Marketplace and check the same.

    5. I have a message on the dashboard “You have not configured your store properly missing some required fields!” Did i miss something ?
    >> WCMp displays this option if the vendor has not configured their Store Settings. Once this will be completed, you won’t see this message anymore.

    Thread Starter exe65

    (@exe65)

    Thank you for a quick reply and the anwsers !

    However: I disabled all the plugins except Woocommerce and WC Marketplace and the two problems remain:

    First problem: i still need to press login to dashboard three times.
    Second problem: on the checkout page when i want to finish the checkout it still gives me “internal server error”.

    Your plugin is perfect for what i need and i really need to resolve this.

    Any other solutions ? Let me add that the Woocommerce vesrsion is 2.6.14

    @exe65 Please update WooCommerce to the latest version (minimum 3.0) as WCMp ( from version 2.6 ) is only compatible with WooCommerce 3+.

    We presume the issue you are facing, should be resolved after updating WooCommerce.

    Please do keep us posted.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘WC Marketplace Problems’ is closed to new replies.