WC Sales Tax plugin charging Sales tax on final checkout

  • Resolved noelsaw

    (@noelsaw)


    3 years, 8 months ago

    Not sure if this is the right place as the Automated Sales Tax plugin from WooCommerce doesn’t have a support button. Our business is located in California.

    Long story short, the cart after user enters in their billing & shipping address outside of CA does NOT show tax.

    But after final checkout and credit card entry, the system somewhere is applying sales tax but it doesn’t indicate if it’s FL or CA sales tax being applied. The plugin seems like it’s a black-box for the most part.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Gabriel – a11n

    (@gabrielfuentes)

    Hi there ??

    It sounds like this issue is directly related to theWooCommerce Shipping & Tax / WooCommerce Services plugin.

    So in this case, I would like to recommend you to reach out to us regarding this specific issue on the following support forum:

    https://www.ads-software.com/support/plugin/woocommerce-services/

    Please kindly note that this particular forum is for questions that are directly related to the features and functionality of the free WooCommerce plugin.

    Cheers ??

    Plugin Support Gabriel – a11n

    (@gabrielfuentes)

    Since it’s been a while since we last heard back from you, I’m going to mark this thread resolved.

    Hopefully, you were able to find a solution to your problem! If you have further questions, please feel free to open a new topic.

    Cheers! ??

Viewing 2 replies - 1 through 2 (of 2 total)
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