WC_REMOVE_ALL_DATA did not work

Hi @siprof

Just to clarify it a bit more, are you trying to fully remove all the WooCommerce data from your WordPress site? If so, can you let us know where are you adding this line: define( 'WC_REMOVE_ALL_DATA', true );

Also, I wasn’t able to reproduce this behavior on my test site, so could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status.

Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

Thank you!

Hello,

Yes, I want to remove the WooCommerce data from my WordPress site.

Anyway, here is what I do:

1. Create fresh WordPress install
2. Install WooCommerce plugin
3. Skip setup store details >> click No thanks >> close popup
4. Here is the Get system report result:

### WordPress Environment ###

WordPress address (URL): https://www.mydomain.com
Site address (URL): https://www.mydomain.com
WC Version: 6.4.1
REST API Version: ? 6.4.1
WC Blocks Version: ? 7.2.2
Action Scheduler Version: ? 3.4.0
WC Admin Version: ? 3.3.2
Log Directory Writable: ?
WP Version: 5.9.3
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: nginx/1.18.0
PHP Version: 7.4.28
PHP Post Max Size: 100 MB
PHP Time Limit: 300
PHP Max Input Vars: 20000
cURL Version: 7.64.0
OpenSSL/1.1.1n

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.5.15-MariaDB-1:10.5.15+maria~buster-log
Max Upload Size: 100 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 6.4.1
WC Database Prefix: wp_
Total Database Size: 3.77MB
Database Data Size: 2.35MB
Database Index Size: 1.42MB
wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_actions: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_options: Data: 1.44MB + Index: 0.03MB + Engine InnoDB
wp_postmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_posts: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

### Post Type Counts ###

attachment: 1
page: 7
post: 2

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (1) ###

WooCommerce: by Automattic – 6.4.1

### Inactive Plugins (2) ###

Akismet Anti-Spam: by Automattic – 4.2.2
Hello Dolly: by Matt Mullenweg – 1.7.2

### Settings ###

API Enabled: –
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #6 - /shop/
Cart: #7 - /cart/
Checkout: #8 - /checkout/
My account: #9 - /my-account/
Terms and conditions: ? Page not set

### Theme ###

Name: Twenty Twenty-Two
Version: 1.1
Author URL: https://www.ads-software.com/
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?

### Templates ###

Overrides: –

### Action Scheduler ###

Complete: 1
Oldest: 2022-04-29 05:54:26 +0000
Newest: 2022-04-29 05:54:26 +0000

### Status report information ###

Generated at: 2022-04-29 07:27:29 +00:00

5. Next, I add define( 'WC_REMOVE_ALL_DATA', true ); into wp-config.php, just before /* That’s all, stop editing! Happy publishing. */ as written in https://woocommerce.com/document/installing-uninstalling-woocommerce/
6. Deactivate WooCommerce plugin
7. Delete WooCommerce plugin >> error happens
8. Here is the error log from nginx log:

2022/04/29 09:33:07 [error] 41345#41345: *32191 FastCGI sent in stderr: "PHP message: PHP Warning:  Use of undefined constant WC_PLUGIN_BASENAME - assumed 'WC_PLUGIN_BASENAME' (this will throw an Error in a future version of PHP) in /var/www/mydomain.com/htdocs/wp-content/plugins/woocommerce/includes/class-wc-install.php on line 203PHP message: PHP Fatal error:  Uncaught Error: Call to undefined function wc_get_container() in /var/www/mydomain.com/htdocs/wp-content/plugins/woocommerce/includes/class-wc-install.php:1122
Stack trace:
#0 /var/www/mydomain.com/htdocs/wp-content/plugins/woocommerce/includes/class-wc-install.php(1145): WC_Install::get_tables()
#1 /var/www/mydomain.com/htdocs/wp-content/plugins/woocommerce/uninstall.php(56): WC_Install::drop_tables()
#2 /var/www/mydomain.com/htdocs/wp-admin/includes/plugin.php(1239): include_once('/var/www/mydoma...')
#3 /var/www/mydomain.com/htdocs/wp-admin/includes/plugin.php(956): uninstall_plugin()
#4 /var/www/mydomain.com/htdocs/wp-admin/includes/ajax-actions.php(4631): delete_plugins()
#5 /var/www/mydomain.com/htdocs/wp-includes/class-wp-hook.php(307): wp_ajax_delete_plugin()
#6 /var/www/mydomain.com/htdocs/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters()
#7 /var/www/mydomain.com/htdocs/wp-includes/plugin.php(474): WP_Hook->do_action()
#8 /var/www/mydomai" while reading response header from upstream, client: 888.888.888.8, server: mydomain.com, request: "POST /wp-admin/admin-ajax.php HTTP/2.0", upstream: "fastcgi://unix:/var/run/php/php74-two-fpm.sock:", host: "www.mydomain.com", referrer: "https://www.mydomain.com/wp-admin/plugins.php?plugin_status=all&paged=1&s"

Thank you

Hi there,

Thank you for providing the requested information.

How do you install WooCommerce? Do you get the zip file from the www.ads-software.com plugins directory here or use tools like Composer or the WPackagist?

Hello,

I install WooCommerce straight from Plugins menu >> Add New >> Popular >> WooCommerce

Thank you

Hello,

Thanks for sharing the details, I was able to reproduce the error using a test site.

I would suggest you report the issue directly to the WooCommerce developer team here: https://github.com/woocommerce/woocommerce/issues

Thanks for your help.

@siprof

Were you able to get this issue resolved? I’m running into the exact same thing trying to do the same thing.

Hi @erichboileau and @siprof

It sounds like you’re running into a similar problem as is described here:
https://github.com/woocommerce/woocommerce/issues/32915

Our developers are now looking closer into the issue. It will hopefully get fixed on an upcoming version of WooCommerce.

Meanwhile, please try the following workaround, as suggested on the GitHub report:

Add define( 'WC_REMOVE_ALL_DATA', true ); to the wp-config.php file, on top of the line /* That's all, stop editing! Happy blogging. */

Go to Plugins > Plugin Editor and select WooCommerce from the drop-down. Add this code to line 38 of uninstall.php: include_once dirname( __FILE__ ) . '/woocommerce.php';, right before the line include_once dirname( __FILE__ ) . '/includes/class-wc-install.php';

Save the file, then go to the Plugins page. Deactivate WooCommerce then Delete it.

Remove define( 'WC_REMOVE_ALL_DATA', true ); from the wp-config.php file

Hope that helps!

@hegenberg Thanks for the quick response!

I just now found this same solution over on the issues list. I’m going to give it try tomorrow.

Thanks!