Hello @supportoaraneus
You may want to perform a full conflict test to rule out eventual issues with the theme or a different plugin. We recommend temporarily activating the default theme Storefront (https://www.ads-software.com/themes/storefront/) and disabling all other plugins except for?WooCommerce and?PayPal Payments to see if the behavior persists.
Here’s a guide that explains the steps in more detail: How to test for conflicts – https://woocommerce.com/document/how-to-test-for-conflicts/
Please let us know how this works out for you.
If the issue persists, we would be interested in a copy of your WooCommerce system report and your latest PayPal Payments log files.
The system report can be accessed from here:
WooCommerce > Status > Get system report > Copy for support
You can copy the log files from here:
WooCommerce > Status > Logs > select “woocommerce-paypal-payments-[…]” in the dropdown and click on view.
You can share it privately with us from here:
https://paypal.inpsyde.com/docs/request-support/
If you send a private message, please include a link to this thread.
Thanks.
Femi.
