• Resolved nkwebdesign

    (@nkwebdesign)


    Is there a way for WooCommerce to prevent shipping options from appearing and instead display something like “We do not ship” when a customer fills out the cart or proceeds to checkout?

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  • Afzal (woo-hc)

    (@afzalpansuvi)

    Hi @nkwebdesign,

    Thank you for reaching out to us with your query. I understand that you do not ship or deliver products and would like to prevent shipping options from appearing at checkout. One way to achieve this is by changing the product type. When a customer purchases a product, you can prevent shipping options from being shown at checkout by marking that product as ‘Virtual’ in the product settings. Here’s a link to our documentation that explains how to do this.

    If you want to display a message like “We do not ship” instead of the shipping options, you might find the Say What plugin useful. It allows you to replace any text on your site. You can find it here.

    I hope this helps! If you have any other questions or need further clarification, please don’t hesitate to ask.

    Hi there ??

    Is there a way for WooCommerce to prevent shipping options from appearing and instead display something like “We do not ship” when a customer fills out the cart or proceeds to checkout?

    Could you please elaborate on the customer workflow at the site, thus putting us in a position of being able to assist further?

    A way to implement this, is by setting up Free shipping (related documentation linked here, for your convenience), and rename it as “We do not ship” — or whatever is required.

    Below, I am attaching screenshots, for reference.

    How to set it up, in the settings. Direct link to image: https://snipboard.io/2w349d.jpg
    How it appears on the front end. Direct link to image: https://snipboard.io/wAUje2.jpg

    As we haven’t heard back from you in a while, I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

    • This reply was modified 11 months, 2 weeks ago by anastas10s. Reason: typo
    Thread Starter nkwebdesign

    (@nkwebdesign)

    We are only a pick up store, You order online and pickup. We do not ship anything..

    Hello @nkwebdesign,

    We are only a pick up store, You order online and pickup. We do not ship anything.

    Thanks for sharing more details on this.

    Were you able to follow the steps shared by my colleague @anastas10s, above? Were they helpful?
    Please do let us know.

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