We have detected automated activities on your account

  • Resolved irongenetics96

    (@irongenetics96)


    1 year, 7 months ago

    Today i got following message in Instagram “We have detected automated activities on your account”. I checked my account directly and found nothing. Only Smash Balloon is among the third-party providers, could this message come from this plugin? I have linked the account via Facebook

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  • Plugin Support Smash Balloon Joel

    (@joelsmashballoon)

    Hey @irongenetics96,

    I believe I responded to your question in another location as well, but in case anyone else runs into this:

    This would not be caused by our plugin as our use of the API is thoroughly checked and approved by Meta directly, and these ‘automated’ behaviours would not be reflected on your accounts but our App directly. As such if you run into this issue, it is best to check your devices for any malware, and change your platform password(s). After doing this our plugin would need to be reconnected in the settings on your WordPress website.

    If anyone has issues like this or has questions about how exactly our app works, feel free to reach out here or to our support team at https://smashballoon.com/support.

    Many thanks,
    Joel

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