• ResolvedPlugin Author DecomTeam

    (@decomteam)


    As we cant put our time to this plugin we decided that support will be limited in next months:
    – We will try to maintain plugin to work with WooCommerce (new versions)
    – We will try to fix any big issue or security issue (but cant fix theme issues or plugin conflicts)

    We don’t have time to provide any customizations or support for custom things:
    – The plugin isn’t created to be BOGO plugin (Buy one, Get one), you can use it like that only if you are giving 1 (one) gift
    – Try to use unique product gifts (not existing products) for gifts
    – The plugin doesn’t allow gift category stacking/overlapping ( buy 2, get 2… buy 4, get 4…)
    – We recommend Storefront theme (that’s our test theme)
    – The theme should support AJAX on a cart (no page reloading)

    We cant guarantee that it will work with auto plugins (we dont do tests with plugins of that kind):
    – Auto add to cart
    – Auto update cart
    – You can always extend plugin, or use simple functions hooks/filters for that, like code from WooCommerce codex: Automatically add product to cart

    Coupon Codes
    – Plugin dont re-count price after Coupon Code is used, thats default behaviour
    – If you need it to work with Coupon Codes you can try to change
    plugin/includes/CriteriaAmounts.php from WC()->cart->subtotal to WC()->cart->total
    – detailes topic here: https://www.ads-software.com/support/topic/gift-is-not-removed-when-adding-coupon/page/2/

    Resolving conflicts:
    – Try plugin with clean install and without other plugins (WooCommerce with only Storefront theme)
    – Try to change theme and use Storefront so you are sure its not theme issue
    – Use WordPress debug: Debugging in WordPress
    – BACKUP website always, creating Stage is recommended (we dont recommend editing/playing with LIVE websites/shops)

  • The topic ‘We will maintain only direct WooCommerce issues & Security updates’ is closed to new replies.