Weather is static

  • Resolved jimcapron

    (@jimcapron)


    6 months ago

    We added Weather Atlas to the bottom of our home page 2 or 3 years ago and it has been working until last year. I have looked at the settings many times and cannot see an issue. Is there some way to get a status log with Weather Atlas that will point out any issues? Any other suggestions?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Weather Atlas

    (@weatheratlas)

    Hello,

    Please check for a Caching Plugin:
    Look for any caching plugins installed on the website. Common WordPress caching plugins are WP Super Cache, W3 Total Cache, and WP Rocket. You can access the website’s admin dashboard and navigate to the plugins section to identify if any caching plugins exist or are active.
    If you are using cache, entire page is saved incl. the weather widget.

    and/or

    Deactivate and Reactivate the Weather Atlas plugin:
    Try deactivating and then reactivating Weather Atlas plugin. This action can help reset transient data and clear any cached content.

    and/or

    Try different location to check if the problem is of location data being saved in your database or retrieving data.

    ROCKVILLE, MD works fine when we test it.

    Thread Starter jimcapron

    (@jimcapron)

    Thanks Weather Atlas,

    I checked for caching plug in and found none. Deactivating and reactivating the plug in worked and it is now updating normally. I will keep an eye on it.

    Plugin Author Weather Atlas

    (@weatheratlas)

    Hello, thanks for the feedback.
    If you have a time please consider leaving a review. Thanks.

Viewing 3 replies - 1 through 3 (of 3 total)
  • You must be logged in to reply to this topic.