Web Hook Not Retrying

Hi there,

How do I get the web hooks to retry with exponential back-off if there is a non 2XX http status code? Ideally setting the back-off timing and retry count would be ideal. Is there a config for this?

To my knowledge there is no retry system. The only thing I found was this: https://github.com/woocommerce/woocommerce/blob/master/includes/class-wc-webhook.php#L556-L575 – I think you will need to use your own callback that manages that logic.

Kind regards,

That file has code that seems like it retries up to 5 times. How would I manually require the web hook?

I’ve also read that web hooks are supposed to use action scheduler as of 10 months ago, that appears to not be the case, I see ‘action complete via WP Cron’ for all my webhooks in woocommerce logs.

Your response also contradicts this response which claims there is retry for webhooks: https://www.ads-software.com/support/topic/webhooks-for-old-orders-fired-now/

Hi again,

That file has code that seems like it retries up to 5 times. How would I manually require the web hook? Your response also contradicts this response which claims there is retry for webhooks: https://www.ads-software.com/support/topic/webhooks-for-old-orders-fired-now/

Got it. I did not read the code yet and I also don’t have an approach yet for triggering the manually. I would probably check whether I can use a custom WP CLI or REST API endpoint as trigger.

I’ve also read that web hooks are supposed to use action scheduler as of 10 months ago, that appears to not be the case, I see ‘action complete via WP Cron’ for all my webhooks in woocommerce logs.

Where did you read that? I ll check with you.

Kind regards,

This post mentions action scheduler: https://www.ads-software.com/support/topic/webhook-retry-mechanism/

• This reply was modified 4 years, 4 months ago by jjxtra.

Really hoping for a configuration option of number of retries and exponential back-off parameters. Being able to do this globally for starters would be great, but eventually an override per web-hook would be nice too.

Hi again,

This post mentions action scheduler: https://www.ads-software.com/support/topic/webhook-retry-mechanism/

Right. I saw that too, but to me that looks like logging only.

Really hoping for a configuration option of number of retries and exponential back-off parameters. Being able to do this globally for starters would be great, but eventually an override per web-hook would be nice too.

This is the only tool I could find so far: https://www.ads-software.com/plugins/wp-webhooks/

Kind regards,

Hi there,

We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Kind regards,