Web page Jumps to H1

Hey @cigiloviccom,

Thanks for using Neve and reaching out.

This issue happened to me as well when I opened the site for the first time, but when I did the refresh again, the issue no longer appeared. The same behavior will happen if you use the incognito tab. So this does look like a caching issue. Could you please clear your site’s cache (I noticed you use Lightspeed) and try again? I would also recommend that you check for plugin conflicts.

For plugin conflicts, please install the Health Check & Troubleshooting plugin(https://www.ads-software.com/plugins/health-check/), enable the troubleshooting mode which will deactivate all plugins, then open the page and check if the issue persists. If the issue doesn’t occur anymore this means that this was indeed caused by a plugin. After that try reactivating the plugins one by one till you find a problematic plugin that caused this issue. Then replace it with an alternate plugin.

Please let me know if this worked for you.?
Thanks and have an amazing day!

Hi Kush,

Thanks for your reply, but weirdly this never happened with another theme.

I cleared the cache several times but doesn’t help. I moved to a Litespeed server to make use of the Litespeed cache plugin which really helped me with site speed.

Can’t really switch to another plugin, unfortunately.

Hi Kush,

I removed the top newsletter form and it seems like it fixed the issue.
I like Neve very much, so I can live with that ??

Thank you for your help,
Osman

Hey @cigiloviccom,

I am glad to hear that you like Neve and was able to solve the issue yourself. I congratulate you on that and thanks for the confirmation. So, if the issue got solved and you don’t have any further questions, could you please mark this thread as resolved?

Thanks and regards

Hey Kush,

For sure, thank you!