Web Story not playing

  • Resolved msjeank

    (@msjeank)


    4 years, 3 months ago

    Hi

    My web story will not play on laptop or mobile. If you right click on it, it will open in a new page though.

    Also, my logo is not displaying. Not sure if that is a factor. I have tried all different versions of my logo. The current one is a square 200x200pxl.

    Thanks for any suggestions.

    Best,

    Jean

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Pascal Birchler

    (@swissspidy)

    Hi there,

    You’ve embedded the story in your blog post using the “WordPress” embed block in the block editor, or by simply pasting its URL on a new line.

    To embed stories in an interactive player, use the “Web Stories” embed block in the block editor, or the [web_stories_embed] shortcode in the classic editor.

    Example: [web_stories_embed url="https://yourjobescapeplan.com/web-stories/the-best-affiliate-programs-with-high-commission/" /]

    Regarding your logo, that “WordPress” embed block uses the Site Icon you define in under Appearance -> Customize -> Site Identity.

    Note: your story at https://yourjobescapeplan.com/web-stories/the-best-affiliate-programs-with-high-commission/ currently contains some custom JavaScript (“//yourjobescapeplan.com/hashcash.js”), which is not allowed in Web Stories. You should remove this (e.g. by disabling the plugin adding it)

    Thread Starter msjeank

    (@msjeank)

    Thanks, Pascal. Not sure I understand it all but will have a go.

    Best,

    Jean

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Web Story not playing’ is closed to new replies.