Webhook error: No signatures found matching the expected signature for payload

Hello @dm652,

Can you check if the webhook events are configured with your webhook This is the list of the supported webhook events:

• charge.captured
• charge.refunded
• charge.dispute.created
• charge.dispute.closed
• payment_intent.succeeded
• payment_intent.amount_capturable_updated
• payment_intent.payment_failed
• review.opened
• review.closed

You can also try deleting the webhook, creating a new one, and connecting to see if that helps.

Looking forward to hearing from you.

Hi @bhshravankumar, this webhook has been automatically configured using the plugin option so I guess all the required events should be there already. Here is the list of enabled elements:

“enabled_events”: [
“charge.failed”,
“charge.succeeded”,
“source.chargeable”,
“payment_intent.succeeded”,
“charge.refunded”,
“charge.dispute.created”,
“charge.dispute.closed”,
“review.opened”,
“review.closed”
],

I have already tried multiple times deleting the webhook and created a new one with no luck.

@bhshravankumar you got this?

@dm652 Please do not open up topics about topics again and don’t bump your topic again. Your new topic was archived.

These forums are 100% staffed by unpaid volunteers just like you. You are not this developer’s customer and you never have been. At best you are an opensource collaborator or user. The developer does not owe you support or even an answer.

@moderator Unnecessary remarks, I never said or implied the dev owes me anything. If a user with a badge “Plugin Support” responds one time and then not responds anymore for two weeks, it is normal that I politely followup. If still no additional response arrives, it is also normal that I try to confirm if their support forum is abandoned or not in order to understand if I need to move to another plugin.

Hello?@dm652,

Apologies for the delay in response.

We’ve looked into this issue and discussed it with devs, and based on our investigation, this appears to be a rare case. The error message is coming from Stripe’s API response, and since it is not occurring for other users, it might be related to your Stripe account configuration.

To investigate further, we recommend opening a support ticket through our Support Portal so we can take a closer look at your setup. Please share any relevant details, such as webhook settings and error logs, to help us diagnose the issue more effectively.

Best regards,

Hello @aamiribsf and thanks for your response. I actually sent a support ticket yesterday through your website.

I’m also getting the same issue. Automatically configured using the plugin option as OP, error message:

ERROR Webhook error : No signatures found matching the expected signature for payload

However payment does go through and we receive email confirmations.

Hello @dm652,

Thanks for the update.

We will follow up with you on that ticket and continue the investigation there.

Best regards,

Just chiming in here. I too am receiving the same webhook error. I have manually deleted the webhook in stripe and had your plugin automatically create it again. Still seems to persist.

Hello?@mattpramschufer, @dspink,

You have replied under an existing thread opened by another user.

To investigate further, we recommend opening a support ticket through our?Support Portal. Please share any relevant details, such as webhook settings and error logs, to help us diagnose the issue more effectively.

Best regards,