Webhook not firiing – Stuck as Scheduled Action

  • Resolved Tom34

    (@arcade-games)


    5 years, 9 months ago

    I had this happening before too while testing the system. A webhook woocommerce_order_status_processing should communicate with the Print on Demand provider. While researching why it doesn’t work I found it stuck in the Scheduled Actions tab. It worked after I clicked on Run but that shouldn’t be the intended use.

    During my test installations I often found a bunch of actions which weren’t executed.

    What is the reason for this and how to fix it?

Viewing 4 replies - 1 through 4 (of 4 total)
  • AJ a11n

    (@amandasjackson)

    Hi there,

    Action Scheduler is a “scalable, traceable job queue” that is designed for processing large queues of tasks in WordPress. For the Action Scheduler to function properly, it depends on WP Cron to be working. WP Cron is how WordPress tackles scheduling time-based tasks.

    To ensure that WP Cron is functioning properly, it is recommended that a plugin such as WP Crontrol be used.

    WP Crontrol lets you view and control what’s happening in the WP-Cron system. The admin screen will show you a warning message if your cron system doesn’t appear to be working.

    I hope this helps!

    Thread Starter Tom34

    (@arcade-games)

    thank you. this is very useful information.

    In Wp-Crontrol I see this message:
    “There was a problem spawning a call to the WP-Cron system on your site. This means WP-Cron events on your site may not work. The problem was:
    cURL error 6: Could not resolve host: www…com”

    My url is resolvable though. But maybe I am one step further in finding the problem. I enabled the alternative cronjobs in WP-Options. The Scheduled Actions are still not firing though.

    WP “Site Health” is still showing the curl, as well as loopback errors.

    • This reply was modified 5 years, 9 months ago by Tom34.
    Kenin

    (@kbassart)

    Automattic Happiness Engineer

    Hi there,

    >In Wp-Crontrol I see this message:
    “There was a problem spawning a call to the WP-Cron system on your site. This means WP-Cron events on your site may not work. The problem was:
    cURL error 6: Could not resolve host: https://www…com”

    In this case you’ll want to contact your host and advise them of the cURL error so they can assist with resolution.

    AJ a11n

    (@amandasjackson)

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 4 replies - 1 through 4 (of 4 total)
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