Webhook not firing?

  • Resolved okgood

    (@okgood)


    5 years ago

    Hello. I have my WooCommerce store integrated with a print-on-demand fulfillment printer and have been able to successfully place two test orders (end-to-end test using my front end store). 2 days ago a customer placed an order, which I see in my WooCommerce area, but the fulfillment printer has not received the order.

    They said that perhaps the webhook didn’t fire, or was delayed. I checked the logs and it appears to me that it fired, or at least the log seems very similar to the logs from my two test orders, which both worked fine.

    How can I further investigate if the webhook did fire, if not by looking at the logs?

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  • Hi

    I can’t help you without check your codes,

    What is your hook?

    When fires?

    By default if you not remove a hook yourself & use a stable host & you have not plugin/theme conflict, should works,

    Please explain more…

    Plugin Support kellymetal a11n

    (@kellymetal)

    Hi there @okgood,

    We haven’t heard back from you in a while, so I’m going to mark this thread as resolved. If you have any further questions, please start a new thread.

    Have a wonderful day!

Viewing 2 replies - 1 through 2 (of 2 total)
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