Webhook status error 28

  • Resolved digiscrap

    (@digiscrap)


    2 months, 4 weeks ago

    Hello,

    I use Mollie Forms for a customer (Limburgia Borne) and since this morning the webhook does not work correct. It gives a status error 28. It was working fine in the past.

    Using Mollie Forms on WordPress. I need to figure out where the errors are coming from. I created a page with the test_key and all is working fine. No errors. But the live webhook (I believe the payment status update) is not working correct.

    This caused the confirmation e-mail send over and over again. So it can connect the website, it changed the status of the order but an hour later the confirmation e-mail is send again. It is strange that the test works fine, also the webhook (probably).

    Is there an other way to check / debug and / or to find what is going wrong?

    I hope this helps and you can help me to find the issue.

    Thanks in advance!
    Digiscrap Plus
    Vincent Volmer

    The page I need help with: [log in to see the link]

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  • Plugin Author Nick

    (@ndijkstra)

    Hi Vincent,

    Error 28 sounds like a cURL error 28, which means a timeout. Could it be that WordPress is too slow handling this request?

    Thread Starter digiscrap

    (@digiscrap)

    GM Nick,

    Thank you fer your answer. I asked the customer this morning and they received new orders and it looks good again (no repeating confirmation e-mails). So I don’t know what was going on. Maybe it was a server issue or a ‘holiday rewrite’ still in the cache? So, all is working fine now.

    Thanks!
    Vincent

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