• Resolved Hotrainer

    (@hotrainer)


    Hi there!

    I have a problem with webhook firing.

    I’m using the integration between Woocommerce and Active Campaign.

    After purchasing some product user should get some tag in Active Campaign.

    It doesn’t work because webhooks don’t fire.

    Could you help?

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  • D Smith a11n

    (@dsmithweb)

    Automattic Happiness Engineer

    Hi there!

    Sorry to hear of this problem. Because Active Campaign is third-party software we’re not familiar with, I’m afraid there’s not a ton we can do regarding troubleshooting it.

    Can you test with another webhook? Something simple, like the example at https://growdevelopment.com/woocommerce-webhooks/ …and see if that works correctly?

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