Webhooks : Uncaught (in promise) TypeError: tribe.ky is undefined

Hi @davidandrew ,

Thanks for writing this thread!

Stripe had this to say about the webhook validation issue:

Kindly note, users usually won’t be able to connect multiple platforms to the same account due to the single Platform connection policy. Instead, users that plan to use Stripe with multiple platforms can create individual accounts under the same Stripe user login to connect to different platforms.

You may read up on Stripe’s single platform policy here. You can also enable Platform Controls on your Stripe account or reach out to their support to assist you with that.

Alternatively, you can add the following snippet in your wp-config.php:
define( 'TEC_TC_STRIPE_SIGNING_SECRET', 'paste the signing secret starting with whsec_ here' );

Kindly paste it before the text that says /* That's all, stop editing! Happy blogging. */ which looks something like this.

You can then ignore the validation error in the ‘Payments‘ tab, and start making purchases.

Please let me know how that goes.

Best regards,
Jean

• This reply was modified 1 year, 7 months ago by Jean A.

I went through the Stripe docs:

– This is the only platform using the stripe account
– Account is now verified and connected
– Platform controls are enabled

I still get the client side JS error. Is this an issue with the plugin JS?

Hi @davidandrew

Were you able to add the snippet in your wp-config.php file that Jean provided above? If so, please try creating a test ticket and try to purchase one.

As for the JS error that you still see, are you only seeing that from the ‘Payments‘ tab? If so, you can ignore that and start making purchases. (Provided that you’ve added the snippet above)

Let me know how it goes.

Hi @davidandrew

Hope you are well. Were you able to resolve the issue from your side? If not, could you try the recommendation above and see if it helps?

Looking forward to your reply.

Hi @davidandrew

We haven’t heard from you in a while, so I’m going to mark this as resolved. Feel free to start a new thread if you have any more questions.