Webinar join in Browser: Page error

  • Resolved cyancoding

    (@cyancoding)


    4 years, 8 months ago

    Hello,

    I would appreciate it if you could help me with this.
    I’ve installed this plugin, and it looks great. Everything is synced fine (when i schedule a Webinar inside the plugin it shows it on my Zoom account, and vice-versa).
    But, then, when i click the “Join in Browser” button, it gives me a “Webpage couldn’t be found”, with ending URL ?show_meeting=1 ; The “Join in App” button seems to be working.
    But, then, after couple of hours, I scheduled a new Webinar and it worked (also tested by scheduling 5 new webinars, and all worked fine, non-dependent on scheduling time etc.) And that is great!

    But, then, I installed the plugin on another webpage (because previous one was just a test page). And I’m getting the same problem once again. I’ve compared the settings and configuration on both plugin installations, and everything’s pretty much the same.

    I would appreciate very much if I’ve got a feedback!

    p.s. I’m aware that there’s already been posts about this on support forum, but I wanted to get a bit deeper into details.

    Best of regards!

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support supportstylemix

    (@supportstylemix)

    Hi,

    Please check the issue by deactivating all the plugins and activating the WordPress default theme.

    We have checked the issue on our testing environments and could not detect any issues.

    If the problem still occurs, please send us the support request to this email [email protected]

    regards

Viewing 1 replies (of 1 total)
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