• Resolved webbysmart

    (@webbysmart)


    Just tried to social share my post with “Social Pug” and all of the webp images that was created with this plugin appears broken in Pinterest. Is there something we can do? Does Pinterest not support Webp? Any assistance is appreciated.

    • This topic was modified 5 years ago by webbysmart.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author nosilver4u

    (@nosilver4u)

    What browser are you using when things “appear broken”? And are you using the .htaccess rewrite rules, or JS WebP?

    Thread Starter webbysmart

    (@webbysmart)

    All browsers. Pinterest is unable to pin the webp image. Just shows X (Broken image).

    We are using

    JPG/PNG to Webp (checked)
    JS WebP Rewriting (checked)
    Force WebP (Checked).

    Thanks.

    Plugin Author nosilver4u

    (@nosilver4u)

    Would need to see it in action then, no idea why Pinterest would choke on a WebP image, never heard of such a thing before.
    Is your social share something that can be seen from the front-end by a guest/visitor? Or is it from the admin side of things? Basically, what are the steps to reproduce this, so I can see what the problem might be?

    Thread Starter webbysmart

    (@webbysmart)

    Is there a way I can contact you privately? – Thanks

    Plugin Author nosilver4u

    (@nosilver4u)

    Sure thing: https://ewww.io/contact-us/ — include a link to this thread

Viewing 5 replies - 1 through 5 (of 5 total)
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