WebP files for all sizes only created when using Bulk Optimizer

  • Resolved gavin310

    (@gavin310)


    1 year, 7 months ago

    I sent a support email from the Imagify website but haven’t received a response so I’m posting here as well. When I upload an image into the media library it only creates a WebP image for the full-size version, and not the other sizes (small, medium, etc.) If I run the Bulk Optimizer, then it creates WebP images for all of the intermediate sizes. Is this the intended behavior, and if so how can I change it so it always creates WebP versions of all sizes?

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  • Plugin Author WP Media

    (@wp_media)

    Hi @gavin310

    Thank you for contacting us!

    I see that I have already replied to you through our support system however I am sharing my reply here as well.

    This is not the intended behavior and it is strange as if all your thumbnail sizes are selected through Settings > Imagify and the “Create WebP” option is enabled as you already mentioned then the WebP versions should be created.

    We would be happy to take a closer look as mentioned through our support system, if there is still an issue. Feel free to let us know.

    Best Regards,

    Ioanna

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