webp format image not showing on the fronend in wordpress ite

  • Resolved divya4321

    (@divya4321)


    3 months, 1 week ago

    Used paid version of the imagify plugin the bulk optimization done but the frontend webp format image not showing

    The page I need help with: [log in to see the link]

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  • Plugin Author WP Media

    (@wp_media)

    Hi,

    Thank you for reaching out.

    I see that WebP is loading for few of the images other than images that are being called in the background – https://prnt.sc/ijXnMqfKuKPi.

    Please note that the background images cannot be displayed in Next-Gen formats when the picture tags are used. This is mentioned in the reasons for picture tags to fail through our documentation.

    The solution in this case would be to choose the rewrite rules way unless you are using Cloudflare/ CDN.

    Best Regards,
    Saransh

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