WebP image not created

  • Hello,

    I have the same problem on my 2 websites. When I upload a jpeg image from the media library or add a jpeg directly form a page or a post, the webp image is not created.
    I checked the passed tests in Tools > Site Health and it says that the server supports the Webp format.
    I tested to upload a webp image directly and it works fine on my websites.

Viewing 6 replies - 16 through 21 (of 21 total)
  • Thread Starter arashtoo

    (@arashtoo)

    Hello,

    I have tested with the plugins Pixfort Core and Pixfort likes desactivated and it don’t work. (these are 2 plugins that comes with my theme “Essential” by pixfort)

    I have not tested with Twenty Twenty-two theme because I’m not sure if I do this it will probably break my website.

    Thread Starter arashtoo

    (@arashtoo)

    Hello,

    After 5 month and many updates, the problem is still present on my 2 websites. Webp images are not created when I upload JPG images.
    I think it’s because I use WPBakery. Is it possible ?
    Thank you

    Plugin Support Joseph Grainger

    (@joegrainger)

    Hi @arashtoo

    Thanks for getting back in touch.

    Based on your latest response, the WebP images may be generated but not displayed on the frontend.

    This could be due to the page builder WPBakery and how the content is generated for the frontend. We have had similar issues with other page builders.

    Can you confirm if the WebP file is being generated by uploading a JPG file and updating the file URL to include the .webp extension?

    For example, the WebP file is available at by replace uploads/2022/09/filename.jpg with uploads/2022/09/filename-jpg.webp.

    If it’s possible to provide use with any links to posts/images that you are testing with this could be helpful.

    If we can confirm that the WebP file is being generated on the server, we can start to narrow down the issue to either WPBakery or another plugin conflict.

    Let me know if you have any questions

    Thanks

    Thread Starter arashtoo

    (@arashtoo)

    Hi @joegrainger

    Thanks for your reply.
    Yes, it seems that the webp file is generated !

    Here is a .jpg I just uploaded : https://www.gobabygym.fr/wp-content/uploads/2022/09/PO-10sept.jpg
    If I remplace the url by https://www.gobabygym.fr/wp-content/uploads/2022/09/PO-10sept-jpg.webp the webp image appears.

    But on the pages I created with WPBakery .webp images are not displayed.
    You can browse one page of the website here if you want : https://www.gobabygym.fr/wiwersheim/ or the full website here : https://www.gobabygym.fr/

    Thanks

    Plugin Support Joseph Grainger

    (@joegrainger)

    Thanks @arashtoo

    This seems to be an issue with other page builders as well as WPBakery.

    The plugin uses the_content filter to find and replace the jpg images with their WebP versions. However, because the HTML markup from page builders is different to that of the standard WordPress Gutenberg these images are not found and replaced.

    We currently have a GitHub issue for the team to further explore and hope to resolve in future versions of the plugin.

    Let me know if you have any other questions

    Thanks

    Thread Starter arashtoo

    (@arashtoo)

    Hello @joegrainger

    Thanks for your help.
    Ok I understand. I hope it will work in future versions.

Viewing 6 replies - 16 through 21 (of 21 total)
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