WEBP images are not being generated when Object Cache is enabled

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Gerard Blanco

    (@sixaxis)

    Hi, @kacper3355,

    I reviewed our ticketing system and we received no e-mail from you in the last days (actually years if your mail address is k***5@***.pl). Feel free to try it again, perhaps there was some connection issue?

    Anyway, regarding the issue, can you please try if the same happens with Redis enabled but not through LS Cache?

    Let me know, please.

    Thank you,

    Thread Starter kacper3355

    (@kacper3355)

    Hi!

    You can see my e-mail adress here: https://pastebin.com/GxvVFUiB – you replied only to my first message.

    Regarding the issue – I just disabled redis cache in LS Cache and it turns out there’s another issue… Not every image is converted to WEBP – I uploaded 4, but only one became WEBP. I’m not using any other WEBP plugin so I don’t think there’s a conflict anywhere. Maybe lets focus on this issue first, then we’ll go back to Redis. Do you have any ideas?

    Plugin Support Gerard Blanco

    (@sixaxis)

    Hi @kacper3355!

    Oh, now I see your ticket. For some reason we were receiving your message but it was empty, so we assumed it was some kind of automatic answer that wasn’t working properly.

    We’ll follow up with you there.

    Best,

    Thread Starter kacper3355

    (@kacper3355)

    @sixaxis I just replied. Can you please confirm that you received my message?

    Plugin Support Gerard Blanco

    (@sixaxis)

    Yup!

Viewing 5 replies - 1 through 5 (of 5 total)
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