WebP images not loading

Hi,

Please check in your files if webp are actually exists.

Best regards,

Hello,

I double checked my media library and the WebP images exist.

Report number: FNKCPZPM

Cheers

Hi,

I randomly checked few , like

https://xxx/wp-content/uploads/2018/12/10-1.jpg.webp , it’s 301 redirect to home page.

Please check if your CDN allows webp file.

Hello,

I’m using BunnyCDN and it seems to support WebP (see below):

“Dynamic WebP Caching
If enabled, BunnyCDN will dynamically select a different cache key based on wheather the user’s client supports the WebP protocol or not. Only use this if your backend supports dynamic WebP images based on the Accept header or it might hurt your cache HIT rate.”

The WebP file also does not exist without being served over CDN. However, in my media library it shows the WebP

Only on my front page the WebP images exist.

Hi,

Could you please try disable CDN for moment ? and see how it goes.

Best regards

Hello,

I’m not using a CDN on the following domain: https://tools.pingdom.com/#59f3391fbec00000

However, the Webp images are not loading / do not exist: https://xxx/new/wp-content/uploads/2018/12/22.jpg.webp
Though it show Webp versions in the Media Library

Report number: FLVLBQKI

Thanks

Hi,

please check your htaccess file , if it has content about “webp”.

also , check the actual file system see if webp files are exsited.

Best regards

Hi,

I’m going to mark this topic “Resolved,” due to lack of activity.

If you still need help, we’ll be happy to reopen the topic. Please let us know what you found in .htaccess and whether the WebP files exist in the file system, if so.

Thanks!