WebP images not send

Oops, some pages do send webp images. So it’s not a total problem as I thought.

I also see that 800 images can not get converted. Dont know which though and why.

Tellingen en bestandsgroottes per status:	
Totaal:	2634	327,65 MB
Geconverteerd:	1834	257,88 MB
Zenden:	0	0,00 B
Verwerken:	0	0,00 B
Niet geconverteerd:	800	69,77 MB
Niet geconverteerd:	0	0,00 B

Any suggestions to look for?

Hmm, I saw the unconverted images in the library. Manual conversion gave the error: Failed to retrieve a response. Please reload the page to try again.

Hello @rruyter

Thank you for reaching out and I am happy to assist you with this.
I can see that most of the images are converted to webp and served as webp

Failed to retrieve a response. Please reload the page to try again

This means that there is a problem with the connection between your server and the W3TC conversion server.
Please note that the Pro users have the advantage when converting, and also, this may happen when the number of requests is very high. Please try to wait a bit and convert the image manually after some time and repeat the process.

Thanks!

For the bulk conversion, the button ‘Convert all’ is greyed out btw.

Thanks Marko,

I have tried several times. Also overf a long period and different times of day nd days of the week, but that does not resolve te issue.

I see though that I get a 500 and 417 response on the request

Undoing a succesful conversion and redoing it again also gives a 417 response

I see that the Dutch translation of the plugin gives some confusion.

In the code I found
—–

<tr>
						<td><?php esc_html_e( 'Not converted:', 'w3-total-cache' ); ?></td>
						<td id="w3tc-imageservice-notconverted"><?php echo esc_html( $counts['notconverted'] ); ?></td>
						<td id="w3tc-imageservice-notconvertedbytes"><?php echo esc_html( size_format( $counts['notconvertedbytes'], 2 ) ); ?></td>
					</tr>
					<tr>
						<td><?php esc_html_e( 'Unconverted:', 'w3-total-cache' ); ?></td>
						<td id="w3tc-imageservice-unconverted"><?php echo esc_html( $counts['unconverted'] ); ?></td>
						<td id="w3tc-imageservice-unconvertedbytes"><?php echo esc_html( size_format( $counts['unconvertedbytes'], 2 ) ); ?></td>
					</tr>

—–

Coming back to the actual report. We have 800 ‘Not converted’ and now 1 ‘Unconverted’

I do not knwo the diff between ‘Not converted’ and ‘Unconverted’.

Hello @rruyter

Thank you for your feedback.
Some images may not be converted in the case when the converted image may be larger in size than the converted image. This happens with the images that are well optimized and converting them only increases the size.
can you please share how many images are showing not converted in the Media library and share the example of the mage?
Thansk!

This is the status report:

Tellingen en bestandsgroottes per status:
Totaal: 2638 327.71 MB
Geconverteerd: 1838 257.93 MB
Zenden: 0 0,00 B
Verwerken: 0 0.00 B
Niet geconverteerd: 800 69,77 MB
Niet geconverteerd: 0 0,00 B

These are some of the images that won’t convert:
https://www.dezilverwinkel.nl/media/vijlwas-rond-groen-gat.jpg
https://www.dezilverwinkel.nl/media/ovaal-draad-categorie.jpg
https://www.dezilverwinkel.nl/media/aambeeld-met-ronde-armbandtribulet-1.jpg
https://www.dezilverwinkel.nl/media/aambeeld-met-ronde-armbandtribulet.jpg

I indeed see other entries in the media library that are not converted because they would be bigger als webp. But I also have media like above that should be able to convert.

The numbers from the media library are close proximations. I used case sensitive find with firefox to count the entries.

803 entries of images that would be bigger after webp conversion
136 entries of images that could be converted, but fail.

Hello @rruyter

Thank you for your feedback.

It seems that all images are converted.

https://www.dezilverwinkel.nl/media/ovaal-draad-categorie.webp
https://www.dezilverwinkel.nl/media/vijlwas-rond-groen-gat.webp
https://www.dezilverwinkel.nl/media/aambeeld-met-ronde-armbandtribulet.webp
https://www.dezilverwinkel.nl/media/aambeeld-met-ronde-armbandtribulet-1.webp

Can you please confirm this?

Thanks!

Yes, thanks. But those are only a sample of a bigger set.

What I in addition observed is that when I convert the remaining items by hand, I have to wait for the result of one before proceeding to next one. Otherwise I get the failure message.

I’ll try some more. And post the ones that don’t work, should be zero.

Would like of course to have the plugin identify remaining unconverted images and allow me to start converting in batch as most of the images allowed me to do.