website broken when pay money and mycred point

  • Resolved mammono

    (@mammono)


    3 years, 2 months ago

    when i pay money and mycred point, The shop page will broken can you help me?
    step to broken
    1. Log in (I can’t send private messages. can you tell my how to sent admin user and password)
    2. select some product
    3. go to checkout page
    4. in The Partial Payment input point -> click apply discount
    5. website broken

    • This topic was modified 3 years, 2 months ago by mammono.
    • This topic was modified 3 years, 2 months ago by mammono.
    • This topic was modified 3 years, 2 months ago by mammono.
    • This topic was modified 3 years, 2 months ago by mammono.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Youzify

    (@kainelabsteam)

    Hello @mammono

    Thanks for reaching us

    Please make sure that this issue happen because Youzify. Disable Youzify and see if this issue persist or not. Or please disable Woocommerce Integration setting on the Youzify Panel.

    Best Regards, KaineLabs Team.

    Thread Starter mammono

    (@mammono)

    ok i deactivate your plugin and issue is resolved. After activate your plugin again and disable woocommerce integration the issue is resolved.

    Plugin Support Youzify

    (@kainelabsteam)

    Hello @mammono

    I believe there’s a conflict between Youzify and another plugin on your website. We would love to help but we need to inspect it directly via your WP Admin dashboard.

    However, on this forum we do not allow to do that. If you consider purchase a PRO version, you will have an access to our Premium Support Forum and report this to our support team.

    They will check it closer, and try their best to find a solution regarding this issue. ??

    Sorry for the situation.

    Best Regards, KaineLabs Team.

Viewing 3 replies - 1 through 3 (of 3 total)
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