Website completely down – Internal server error

Try:
– switching to the default theme automatically by renaming your current theme’s folder inside wp-content/themes and adding “-old” to the end of the folder name using FTP or whatever file management application your host provides.

– resetting the plugins folder by FTP or phpMyAdmin.

I have reset the plugins successfully but am not getting any further.

Site is still down and showing an Internal Server Error.

Really worried that I should never have moved to self-hosted if these sort of problems were going to be consistent.

What else can I do to get my website back up and running?

@mlsgbcom

The site seems to be loading fine now
https://mlsgb.com/

Site load time seems kind of slow at the moment.

https://tools.pingdom.com/#!/cIwpen/https://mlsgb.com/

UPDATE:

Received really helpful support from Bluehost, who corrected a faulty htaccess file to get the site back up and running again.

The problem is, like you say Luke, that it is running really slowly compared to when we were hosted on WordPress.com.

Is this because the Shared server we are using with Bluehost cannot cope with the amount of content on our site?

Any advice as to speed the site up would be really useful.

Thanks.

@mlsgbcom

The two ways to improve site speed is static caching and image optimization.

https://www.ads-software.com/plugins/ewww-image-optimizer/
https://www.ads-software.com/plugins/wp-fastest-cache/
https://www.ads-software.com/plugins/autoptimize/
https://www.ads-software.com/plugins/rocket-lazy-load/

The first one to test would be time before first byte, since this will be the actual server response time, which should hopefully be around 125-149ms or so.

https://www.webpagetest.org/

Your site size does not look that large at around 1.1mb or so.