website crash

  • Resolved amitrana

    (@amitrana)


    1 year, 12 months ago

    I have setup your plugin in our website for improve speed. But after installation website fully crashed.
    Please tell me the solutions

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi there, I’m so sorry the plugin has caused you inconvenience. We are checking the plugin in different environments to find the cause of this problem.

    I see that 10Web Booster is currently running on your website. Is the WordPress admin area crashing? If so, do you have the error message that causes the crash?

    Also, could you please check the PHP version of your website and the WordPress version that it uses?

    Thanks!

    Plugin Support Mane Grigoryan

    (@manegr)

    Dear @amitrana ,?
    Thank you for contacting us.?

    We have released a new 10Web Booster v2.17.20, which should solve your issue.

    Will you please kindly update the plugin and let us know in case you face any issues??
    Regards, Mane

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘website crash’ is closed to new replies.