• Resolved alan555

    (@alan555)


    Updated Piklist to 0.9.9.9 and the site crashed.

    The following error appeared in the log

    PHP Fatal error: Call to undefined method PikList::process_parts() in /var/www/vhosts/mysite.com/httpdocs/wp-content/plugins/piklist/includes/class-piklist-shortcode.php on line 186

    Will re-install the older version but thought you should know ??

    https://www.ads-software.com/plugins/piklist/

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Steve Bruner

    (@sbruner)

    Can you retry? The method should be there. I see it in this file >

    Thread Starter alan555

    (@alan555)

    Hi Steve,

    Unfortunately I cannot take a risk and do it on the live server at the moment. What I did do though was clone the site to another server and did the update. On this occasion I got the warning notice about backing up the databse etc. I did not see that last time for some reason and I don’t known if that had any bearing on the update but on the cloned site all went well.

    I will move the cloned version of the site onto the live server soon.

    Thread Starter alan555

    (@alan555)

    Tried agin on live site – same result – site crashed.

    No warning appears in the admin when I try to update but on Dev site I do get a warning panel about backing up etc.

    Tried to install vers 9.9.8 and got the following error

    Parse error: syntax error, unexpected T_FUNCTION in /var/www/vhosts/mysite.com/httpdocs/wp-content/plugins/piklist/includes/class-piklist-form.php on line 616

    Thread Starter alan555

    (@alan555)

    So I have now recovered the live site and Version 0.9.4.31 runs OK.

    Since I cannot upgrade will Piklist work OK with this old version with any foreseeable WP upgrades? I am on WP 4.5.3 currently.

    Also is there any way to hide the 4 pages worth of the Piklist bulleted list of updates in the plugins menu? Gets tedious havign to scroll through it all to reach other plugins ??

    Plugin Author Steve Bruner

    (@sbruner)

    You’re getting this error because you’re server is running an older version of PHP. The minimum recommended version of PHP for WordPress is 5.6.

    You should probably contact your hosting service and ask them to upgrade it.

    Plugin Author Steve Bruner

    (@sbruner)

    Marking resolved. Feel free to open another ticket if you’re still having issues.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Website crashed with new version – 500 server’ is closed to new replies.