• Resolved denzil1122

    (@denzil1122)


    We converted our website to amp adding official AMP plugin and checked that Google site kit supports AMP. Now when we try to add Google site kit plugin to set up analytics, the website crashes showing the critical error “There has been a critical error on your website”. We deactivated the Google site kit plugin and then the website started working.

    How do we add the Google site Kit plugin without any errors on AMP site?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support James Osborne

    (@jamesosborne)

    Thanks for reaching out @denzil1122. That’s certainly not ideal that your site is crashing. What I suspect is happening is that you may be encountering a multi party plugin conflict. I’ve tested the latest version of Site Kit with the latest version of the official AMP plugin without encountering the same.

    So we can determine more on this, please share the following:

    1. Your Site Health information. You can use this form to share privately if preferred.??
    2. Does the same occur if you activate only Site Kit and the official AMP plugin via using the Health Check & Troubleshooting plugin (as an alternative to temporarily deactivating all other plugins and switching themes). We have the steps involved in performing this added to the plugin website.

    Let me know if you have any questions with the above.

    Plugin Support James Osborne

    (@jamesosborne)

    I’m just following up with you to check whether the error remains @denzil1122? If so please share the information requested above and we can investigate further.

    Plugin Support James Osborne

    (@jamesosborne)

    As we didn’t receive a response I’ll mark this as resolved. Feel free to open a new support topic if you continue to encounter issues, or reopen this topic and we’d be happy to assist.

Viewing 3 replies - 1 through 3 (of 3 total)
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