website crashes when I update plugin

Hi @newbee_sue,

Thank you for writing in, and we apologize for the inconvenience caused. Could you please check the admin email for the error details and send us those details in this thread? We will check it and provide you with a fix accordingly.

Regards!

Hi I hope that you are well. While I get other admin emails. The one for relating to User Registration crashing – I do not receive from the site. Please advise

Hi @newbee_sue,

We have released a new update. Could you please update to the latest version and let us know if it works for you or not?
If you still encounter critical error, please follow the steps below:

Enable Debugging: Add the following to your wp-config.php file to get detailed error logs:

define(‘WP_DEBUG’, true);
define(‘WP_DEBUG_LOG’, true);
define(‘WP_DEBUG_DISPLAY’, false);

Check the debug.log file in wp-content for errors after reproducing the issue. And provide us the error details in this thread.


Regards!

Hi @newbee_sue,

Since we haven’t heard from you in a while, I’m going to go ahead and conclude this thread for now. However, if you have any further questions or if there’s anything else we can assist you with, please feel free to continue the conversation.

Regards!

thanks – I fell behind schedule and will be working on this tomorrow afternoon

Thank you! Looks like your updated version is perfect. Keep well.