Website Critical Error

I’m also getting this error

and me

Uncaught?TypeError:?strpos():?Argument?#1?($haystack) in/wp-content/plugins/woocommerce/src/Admin/RemoteInboxNotifications/ComparisonOperation.php:49 

Brand new site is broken. Please advise a fix ASAP, looking at the forums, this is happening to multiple installs?

mi solución (por el momento) fue volver a reinstalar la versión woocommerce 8.4.0<font _mstmutation=”1″></font>

I have a similar error but with Elementor and it is in php:52

Any solution?

@boutzero Se soluciono de esa forma?

Hi there @juanwp22 ??

Thanks for reaching out to Woo Support! Let’s troubleshoot this together.

This morning I found that my site had a critical error. After trying several browsers, clearing the cache, and deactivating plugins, I concluded that it was WooCommerce.

Could you please verify if the steps for conflict testing were followed (as detailed here), or otherwise?

I am also seeing several people with the same error.

“An error of type E_ERROR was caused in line 49”

Could you please provide us with a screenshot so that we can see what you are describing?

If you don’t already have a screenshot service installed, here are a few free options:

https://snipboard.io
https://skitch.com/
https://getcloudapp.com/
https://awesomescreenshot.com/
There is also a walkthrough guide here: https://en.support.wordpress.com/make-a-screenshot/

I use the latest version of WordPress, Generatepress Premium, MariaDB 10.4 and PHP 8.

To get an idea of how your site is configured, could you please share a copy of your site’s System Status, as exemplified here? Once you’ve done that, paste it here in your response.

Looking forward to hearing from you!

—

@mydigitalsauce @nustart @boutzero @andersonviviel?Hey folks ??

We’d like to take a look at each site’s report on a separate thread, to better focus troubleshooting efforts, and since each site’s setup is unique.

Please open a new topic here: https://www.ads-software.com/support/plugin/woocommerce/#new-topic-0.

Thanks!

Hi @anastas10s

I re-activated WooCoomerce today and so far I don’t see the error. Of course before I followed all the steps to deactivate plugins and test. Indeed it only happened with WooCoomerce. Here is an image of what the error looked like.

https://snipboard.io/B0CVer.jpg

I paste the requested report ( I deleted the URL of my site).

`
### WordPress Environment ###

WordPress address (URL): 
Site address (URL): 
WC Version: 8.5.2
REST API Version: ? 8.5.2
WC Blocks Version: ? 11.8.0-dev
Action Scheduler Version: ? 3.7.1
Log Directory Writable: ?
WP Version: 6.4.2
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: –
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache/2.4.58 (Debian)
PHP Version: 8.0.30
PHP Post Max Size: 1,000 MB
PHP Time Limit: 60
PHP Max Input Vars: 2500
cURL Version: 7.64.0
OpenSSL/1.1.1n

SUHOSIN Installed: –
MySQL Version: 10.4.20-MariaDB-1:10.4.20+maria~buster-log
Max Upload Size: 1,000 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 8.5.2
WC Database Prefix: wp_
Total Database Size: 174.00MB
Database Data Size: 144.47MB
Database Index Size: 29.53MB
wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_aal_products: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_aal_request_cache: Data: 0.28MB + Index: 0.02MB + Engine InnoDB
wp_aal_tasks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_aawp_clicks: Data: 0.14MB + Index: 0.00MB + Engine InnoDB
wp_aawp_lists: Data: 0.02MB + Index: 0.13MB + Engine InnoDB
wp_aawp_products: Data: 2.02MB + Index: 0.08MB + Engine InnoDB
wp_actionscheduler_actions: Data: 15.02MB + Index: 13.13MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 7.02MB + Index: 6.03MB + Engine InnoDB
wp_amazoncache: Data: 0.03MB + Index: 0.03MB + Engine InnoDB
wp_bv_activities_store: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_bv_fw_requests: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_bv_ip_store: Data: 0.25MB + Index: 0.17MB + Engine InnoDB
wp_bv_lp_requests: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_bwt_failed_submissions: Data: 0.11MB + Index: 0.00MB + Engine InnoDB
wp_bwt_passed_submissions: Data: 0.20MB + Index: 0.00MB + Engine InnoDB
wp_cli_cookie_scan: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_cli_cookie_scan_categories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_cli_cookie_scan_cookies: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_cli_cookie_scan_url: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_cli_scripts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_cmplz_cookiebanners: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_cmplz_cookies: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_cmplz_dnsmpd: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_cmplz_services: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_ezoic_endpoints: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_fbv: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_fbv_attachment_folder: Data: 0.16MB + Index: 0.00MB + Engine InnoDB
wp_frmt_form_entry: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_frmt_form_entry_meta: Data: 0.06MB + Index: 0.05MB + Engine InnoDB
wp_frmt_form_views: Data: 0.05MB + Index: 0.06MB + Engine InnoDB
wp_gdpr_cookie_post_cookies: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_gdpr_cookie_scan_categories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_imgoptimizations: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
wp_imgoptimizeractions: Data: 0.20MB + Index: 0.00MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_custom_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_dynamic_segment_filters: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_feature_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mailpoet_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mailpoet_mapping_to_external_entities: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_newsletters: Data: 0.03MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_newsletter_links: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_mailpoet_newsletter_option: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_newsletter_option_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_newsletter_posts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_newsletter_segment: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_newsletter_templates: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
wp_mailpoet_scheduled_tasks: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_scheduled_task_subscribers: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_segments: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_sending_queues: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_settings: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_statistics_clicks: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_mailpoet_statistics_forms: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_statistics_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_statistics_opens: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_mailpoet_statistics_unsubscribes: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_mailpoet_statistics_woocommerce_purchases: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_mailpoet_stats_notifications: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_subscribers: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
wp_mailpoet_subscriber_custom_field: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_subscriber_ips: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_subscriber_segment: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_user_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_options: Data: 4.39MB + Index: 0.08MB + Engine InnoDB
wp_postmeta: Data: 13.41MB + Index: 2.80MB + Engine InnoDB
wp_posts: Data: 90.17MB + Index: 1.44MB + Engine InnoDB
wp_pum_subscribers: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_redirection_404: Data: 1.02MB + Index: 0.23MB + Engine InnoDB
wp_redirection_groups: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_redirection_items: Data: 0.05MB + Index: 0.09MB + Engine InnoDB
wp_redirection_logs: Data: 0.08MB + Index: 0.05MB + Engine InnoDB
wp_related_post_stats: Data: 0.17MB + Index: 0.00MB + Engine InnoDB
wp_snp_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_snp_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_term_relationships: Data: 0.11MB + Index: 0.06MB + Engine InnoDB
wp_term_taxonomy: Data: 0.08MB + Index: 0.03MB + Engine InnoDB
wp_usermeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_comments_subscription: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_feedback_forms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_follow_users: Data: 0.02MB + Index: 0.13MB + Engine InnoDB
wp_wc_orders: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
wp_wc_orders_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_addresses: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_operational_data: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_phrases: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_users_rated: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_users_voted: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_yoast_indexable: Data: 1.52MB + Index: 0.34MB + Engine InnoDB
wp_yoast_indexable_hierarchy: Data: 0.06MB + Index: 0.05MB + Engine InnoDB
wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yoast_primary_term: Data: 0.08MB + Index: 0.09MB + Engine InnoDB
wp_yoast_seo_links: Data: 1.50MB + Index: 1.64MB + Engine InnoDB

### Post Type Counts ###

aal_auto_insert: 1
aal_button: 1
attachment: 3887
cookielawinfo: 6
custom_css: 1
customize_changeset: 1
forminator_forms: 1
gp_elements: 5
mailpoet_page: 1
mc4wp-form: 1
ml-slide: 4
ml-slider: 1
nav_menu_item: 18
oembed_cache: 26
page: 15
popup: 4
popup_theme: 8
post: 679
product: 4
revision: 3044
wp_global_styles: 1
wp_navigation: 1
wpcode: 3
wpdiscuz_form: 1
wpforms: 2

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (21) ###

AAWP: by AAWP – 3.31.0
All-in-One WP Migration: by ServMask – 7.79
Bing Webmaster Url Submission: by Bing Webmaster – 1.0.13
Easy Table of Contents: by Magazine3 – 2.0.62
Ezoic: by Ezoic Inc. – 2.9.5
Instant Indexing: by Rank Math – 1.1.17
Flying Scripts: by WP Speed Matters – 1.2.3
GenerateBlocks: by Tom Usborne – 1.8.2
Site Kit by Google: by Google – 1.118.0
GP Premium: by Tom Usborne – 2.4.0
WPCode Lite: by WPCode – 2.1.7
MalCare WordPress Security Plugin - Malware Scanner, Cleaner, Security Firewall: by MalCare Security – 5.45
Plus WebP: by Katsushi Kawamori – 4.05
Redirection: by John Godley – 5.4.1
Sassy Social Share: by Team Heateor – 3.3.56
WooCommerce: by Automattic – 8.5.2
Yoast SEO: by Team Yoast – 21.9.1
WP Meteor: by Aleksandr Guidrevitch – 3.3.3
WPS Hide Login: by WPServeur
NicolasKulka
wpformation – 1.9.13.2

WPS Limit Login: by WPServeur
NicolasKulka
wpformation – 1.5.8.1

Zoho Mail: by Zoho Mail – 1.5.5

### Inactive Plugins (0) ###


### Settings ###

API Enabled: –
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to Woo.com: –
Enforce Approved Product Download Directories: ?
HPOS feature screen enabled: ?
HPOS feature enabled: ?
Order datastore: Automattic\WooCommerce\Internal\DataStores\Orders\OrdersTableDataStore
HPOS data sync enabled: –

### WC Pages ###

Shop base: #14241 - /shop/
Cart: #14242 - /cart/
Checkout: #14243 - /checkout/
My account: #14244 - /my-account/
Terms and conditions: ? Page not set

### Theme ###

Name: GeneratePress
Version: 3.3.1
Author URL: https://tomusborne.com
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?

### Templates ###

Overrides: –

### Admin ###

Enabled Features: activity-panels
analytics
product-block-editor
coupons
core-profiler
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
product-variation-management
product-virtual-downloadable
product-external-affiliate
product-grouped
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: customize-store
minified-js
new-product-management-experience
product-linked
settings
async-product-editor-category-field

Daily Cron: ? Next scheduled: 2024-01-27 06:38:09 -05:00
Options: ?
Notes: 69
Onboarding: completed

### Action Scheduler ###

Complete: 28,732
Oldest: 2023-12-26 12:28:17 +0000
Newest: 2024-01-26 12:22:38 +0000

Failed: 8
Oldest: 2023-10-04 06:21:45 +0000
Newest: 2024-01-26 06:45:17 +0000

Pending: 8
Oldest: 2024-01-26 12:27:38 +0000
Newest: 2024-01-27 06:45:17 +0000


### Status report information ###

Generated at: 2024-01-26 07:23:29 -05:00

Hi there @juanwp22,

Glad to hear the error was resolved. Looking at your system status report, I could not notice any issue that could possibly lead to the error message from the shared screenshot.

I’ll be marking this thread as resolved but should you face the same issue, please feel free to open a new thread.

Cheers!