Website down

The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.

That’s not an issue with Enfold or WordPress; that’s an issue with GoDaddy. It’s possible that when you updated your site, the server was taxed for a moment due to high loads from other sites, but updating WordPress and a theme won’t kill a server.

You need to call GoDaddy again and get them to check the server your site is on.

Sure enough, the problem has indeed re-occurred.

Did this reoccur after the site was back up for a while?

Hi Mark,

Thank you so much for your speedy response.

Yes it did reoccur again after they said they fixed the issue. And the site has been down ever since.

I will call them again.

There seems to be many and ongoing ‘issues’ with Go Daddy. As such, we have just subscribed to A2 Hosting and are in the process of moving our site to them. I sure hope they are better.

Thank you again for your help.

Best,
Jen

That’s good; GoDaddy does have many issues with hosting. If needed, see Moving WordPress ? WordPress Codex

Hi Mark,

One other quick thing…

When the Go Daddy tech fixed the issue on Saturday, he came back on the phone and told me that “we were using up all our available resources because our PHP not closing and the problem is likely re-occur, therefore we need to check our code.”

Although this is Swahili to me, does that help you any to diagnose the problem and make a recommendation for a fix?

Thanks again.

Best,
Jen

It’s possible, but Enfold is a popular commercial theme that should be OK; it could be some of your plugins, but again, GD is a slow host that will exacerbate any small issues with themes and plugins.

“PHP not closing” is pretty meaningless; they may mean that your site uses a lot of PHP processes, but any site does.

Once you’re moved – or now – you can use debug to find PHP errors.

See https://codex.www.ads-software.com/WP_DEBUG

Add

define( 'WP_DEBUG', true );
define( 'WP_DEBUG_LOG', true );

in wp-config.php and the debug.log file will be in wp-content.

And when the site is back up, try https://www.ads-software.com/plugins/p3-profiler/ to determine if a plugin is running wild.

Thanks for that Mark.

Just so you know, I have renamed the PlugIns file (to PlugIns1), so there are now no active PlugIns at all. That has not fixed the issue either.

I will give your debug suggestion a shot and see if that helps any.

In the meantime, I will also call Go Daddy again and see if they can fix things from their end once again.

Best,
Jen