Website Down – Network Error

  • My site, alittledesignhelp.com was working fine this morning, but isn’t currently functioning at all. I was working on a post, but found I couldn’t upload photos or save my draft. I cannot update WordPress, either (I think I’m using the above version – can’t get on to check). Following is the error page that comes up when I try to do anything:

    Network Error (tcp_error)

    A communication error occurred: “Operation timed out”
    The Web Server may be down, too busy, or experiencing other problems preventing it from responding to requests. You may wish to try again at a later time.

    For assistance, contact your network support team.

    I checked my webhost, and my other site (non-Wordpress) seems to be working fine, as is my email from that same host. I figure that means it’s a WordPress issue. Any ideas? I can’t get in to do anything, so I’m not sure how to fix this! Thanks-

Viewing 9 replies - 16 through 24 (of 24 total)
  • Thread Starter tlarsen

    (@tlarsen)

    Okay. How do we go about that? I’m still unable to access anything but an error page.

    CLICK here and go through the report, and go to the bottom of the page.

    It says:

    <!-- Dynamic page generated in 1.069 seconds. -->
<!-- Cached page generated by WP-Super-Cache on 2013-04-09 09:33:30 -->

    And see this report:
    https://gtmetrix.com/reports/alittledesignhelp.com/l3n0rdgq

    If you had problems as you describe, the above reports will show them, and the load time cannot be so fast.

    And of course, updating your software (WP, plugins, theme, etc.) will help a lot.

    Thread Starter tlarsen

    (@tlarsen)

    I’m not sure what to do with all of that information. I still cannot access my site or my admin page, which makes it impossible to update anything. I don’t even think there is an update for my theme…

    What can I do?

    Can you login to your dashboard? If not, can you use FTP or your hosting control panel? If so, you can try to sort out the problem, if you are able to access other sites.

    Works fine for me too (California – not that that is very relevant). Have you tried another computer?

    Thread Starter tlarsen

    (@tlarsen)

    No – I can’t even get to a login page for my site, let alone get to the dashboard. I can’t get my site to come up at all – on either my laptop or my desktop computers. I can get on all other websites, it appears. I can get to my hosting control panel, but I don’t know what to do once I’m there…

    Have you tried clearing the cache and cookies on your computer(s)?

    Thread Starter tlarsen

    (@tlarsen)

    Hold the phone – I’m in! And, my software is updated. How did that happen? Thanks, if it was something you did!

Viewing 9 replies - 16 through 24 (of 24 total)
  • The topic ‘Website Down – Network Error’ is closed to new replies.