website down, wp-login takes me to blank page

  • Resolved bratthecat

    (@bratthecat)


    10 years, 5 months ago

    I upgraded to wordpress 4.0. it seemed to work at first but now my site is down and I can no longer log in to the dashboard.
    I get a jumbled website with left-justified text but no pictures.
    I tried disabling my theme (weaver ii) by renaming its directory through FTP, that just gave me a totally blank website and a blank page when I go to wp-login.
    I tried disabling all the plugins by renaming the plugins directory through FTP – didn’t work either. Again, just got a blank screen when I went to the website and when I logged in to wp-login.
    I have re-installed wordpress as suggested and there is no change.
    website is https://www.bitsandbaits.com
    right now the plugins are disabled and the weaver ii theme is enabled. Hosting is on hosting.ca
    I have another site that I upgraded around the same time, it also uses weaver ii and some of the same plugins but it doesn’t have any problems. That website is url
    https://www.standre.bitsandbaits.com

Viewing 6 replies - 1 through 6 (of 6 total)
  • Moderator t-p

    (@t-p)

    I tried disabling my theme (weaver ii) by renaming its directory through FTP,

    what other themes you have in the themes directory?
    Do you have the Twenty Fourteen default theme? Remove other themes except the default theme. That will force your site to use it.

    I have re-installed wordpress as suggested and there is no change.

    did you update manually? Try manual update. Read the Manual Update directions first!

    Thread Starter bratthecat

    (@bratthecat)

    I disabled all themes except twenty fourteen (by renaming their directories through FTP) and that’s when I get the blank screen.

    Yes, I did a manual update using the extended upgrade instructions.

    Thread Starter bratthecat

    (@bratthecat)

    No help anywhere.
    Even the backups I had running were of no help as there doesn’t seem to be any humans working there. Can’t log in to my account there and the password reset and support requests went unanswered. Don’t use Online Backup for WordPress by Backup Technology!

    Here is how I solved my problem:

    1: FTP: renamed old wordpress folder so that the website no longer refers to it
    2: I had an old backup from a year ago. Installed new WordPress instance of the same version as my backed up files and using a new database.
    3: WP: installed plugins.
    4: FTP: copied files from old backup to new WordPress folder, especially content.
    5: WP: upgraded wordpress to 4.0
    6: WP: upgraded plugins as needed
    7: DB: Now I had to get all settings back. Looked through the wp_options database table of my “disabled” website and looked for anything that looked like it was a setting that I would have changed. Exported those (SQL) and imported them into the new database. Ensure you don’t copy any hacked options.
    8: DB: got all of my posts back by exporting the wp_postmeta and wp_posts tables from my disabled website and importing them into my new website.
    9: the only thing I wasn’t able to get back was my NextGen Gallery and pictures.

    Thread Starter bratthecat

    (@bratthecat)

    Marking as “resolved”, although I had to start from scratch

    Moderator t-p

    (@t-p)

    Glad you got it sorted ??

    Thread Starter bratthecat

    (@bratthecat)

    Thanks Tara, took me a while and a lot of work. It’s a good thing it was my own website and not one that someone was paying me for. I’d be in trouble. ??

Viewing 6 replies - 1 through 6 (of 6 total)
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