Website dropdowns and mobile menu not working

  • Resolved G. Manucharyan

    (@g-manucharyan)


    1 year, 6 months ago

    Hi. I’m getting the issue on the website when I’m activating the Give wp. the dropdowns not working and the mobile menu too. It happens when user not logged in. In logged in situation everything working fine. As my website users need to be NOT logged for viewing the website it’s very important to fix problem as soon as possible, Thanks in advance.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi @g-manucharyan,
    Glad you reached out. I’d like to gather a bit more information about the issue you are experiencing:

    First, send along your system information. You can do this by navigating to Donations > Tools > System Info (tab) and clicking the button to “Get System Report” and copy/paste that into your reply here.

    I’m not entirely sure which drop-downs you mean, it would be helpful if you could send along a screencast or some screenshots illustrating the issue. I just need a bit more context to make sure I understand the issue completely.

    Keep me posted if you have any questions in the meantime, I’m happy to help.

    Hi @g-manucharyan,
    It’s been a bit since I’ve heard back, and I know troubleshooting can take a little extra time. I’m marking this as resolved for now, but if you still have questions you can send them along here and I’ll be happy to hop back in. Have a great day!

Viewing 2 replies - 1 through 2 (of 2 total)
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