Website Goes Down when the plugin is enabled

  • Resolved mohitbajaj

    (@mohitbajaj)


    7 years, 2 months ago

    Hi,

    I installed and enabled this plugin to track eCommerce analytics on my clients website. However, the website became unavailable immediately. On disabling the plugin, the website started working after sometime.

    We secure this website using Sucuri. I suspect this is causing the issue, as Sucuri is blocking your plugin. Could you help me with a solution here?

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author Conversios

    (@tatvic)

    Hi Mohit,

    Thank you for contacting us!

    Ideally, our plugin should work with Sucuri since you are the first who is getting this issue.

    But we’ll definitely help you troubleshoot this issue for your store; for that, we request you to contact us at analytics2(at)tatvic(dot)com.

    Hope to hear you soon!

    Thanks & Regards!

Viewing 1 replies (of 1 total)
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