Website got hacked – Help needed

  • Hi,
    My website (chefhermes.com) got hacked nearly 3weeks ago.

    The site is hosted with GoDaddy, who quite frankly have bee useless, to the point where I will be moving all my business away from them.
    GoDaddy sold me a product called Site Lock, which again was useless. One of the things it flagged up was the Jetpack subscribers plugin widget, FFS.

    Even after being ‘cleaned’ by Site Lock & little help from GoDaddy various problem now remain.

    So I’ll be looking for a decent hosting company, & a any recommendations for websecurity who can clean my site properly.

    All suggestions gratefully received.

Viewing 3 replies - 1 through 3 (of 3 total)

  • For various reasons, specific hosting recommendations are not given in these forums.
    Here is my advice:
    – Look for a company that provides cPanel hosting management.
    – To some degree you get what you pay for. (Quality oats have a premium cost, whereas oats that have already been through a horse is somewhat cheaper).
    – Look for support hours (in your timezone), and what methods of support are offered. Phone ? Text chat ? Email ?
    – Spend some time googling their reputation before making a commitment.
    – Initially pay by the month.

    Thread Starter chefhermes

    (@chefhermes)

    Cheers Ross,

    Like the analogy of the oats, still doesn’t stop somebody charging premium for the ‘2nd hand’oats.
    I’ve been happy with Go Daddy for a number of years, but I’m guessing that when push came to shove, they really couldn’t cut the mustard in terms of service, when it got difficult.

    Thx again

    Moderator t-p

    (@t-p)

    So I’ll be looking for a decent hosting company, & a any recommendations for websecurity who can clean my site properly.

    Per the Forum welcome, we close topics like this due to the amount of spam that they attract. The WordPress team has provided a list of a few recommended hosting providers. In addition to @ross, for more details and other recommendations, please search through the forums or via Google (or your preferred search engine).

Viewing 3 replies - 1 through 3 (of 3 total)
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