Website has disappeared

  • Of my three WordPress sites, one has disappeared and been replaced with a site called youthsavingwolvesmn.com, which is hosted with a different company, Fatcow.com. The other two WordPress sites appear just fine. In reading through the forums, one adviser says to upload a fresh version of WordPress, but to back up certain files first. I downloaded a new WP version, but am worried about installing it, as I don’t know how to find the files I am supposed to back up. I don’t know which version of WordPress I currently have, so have only guessed at which version I might have now.

    Thank you very much, in advance, for any assistance you can send my way!

Viewing 15 replies - 1 through 15 (of 19 total)

  • What are the domain names of the sites in question?

    Not sure what you mean one site has “been replaced” by another site – replaced where?

    Thread Starter jalen01

    (@jalen01)

    The website in question is https://www.shaughnadkins.com/, which is an angel healing business. When you go there, you see content for https://youthsavingwolves.com/, a youth art project for saving wolves. The youth saving wolves website is actually hosted at fatcow.com, so I don’t know how the files for that website ended up on WordPress.

    Are those both your sites? Have you asked FatCow about this? Looks like both sites are on FatCow – at least the nameservers are set to there for both sites – is that correct?

    Thread Starter jalen01

    (@jalen01)

    Both websites are mine. The nameservers must have accidentally been moved to fatcow.com. I renew the domain name through Fatcow, but the index file is with WordPress, so that is probably why the wolf site is showing up: no index file. How can I re-set the nameservers back to WordPress?

    I renew the domain name through Fatcow

    That’s where you would change the nameservers. Is that site on WordPress.COM?

    Thread Starter jalen01

    (@jalen01)

    Only the domain name is on Fatcow. I thought it was hosted at wordpress.com, but somehow the nameservers must have been changed without my intent or knowledge. What nameservers should I put in to point the site back to WordPress.com?

    Thread Starter jalen01

    (@jalen01)

    I changed them to ns1.wordpress.com and ns2.wordpress.com. Is that correct?

    If the site is hosted on WordPress.COM, yes. These forums are only for the self-hosted version of WP though – so if you have further questions about a site hosted on WordPress.COM, you should be using their forums here:

    https://en.forums.wordpress.com/

    Thread Starter jalen01

    (@jalen01)

    Come to think of it, it was a “blog” website, so we just kept modifying the original blog post, and that served as the “index file.” Does WordPress delete blog posts that a certain number of months old?

    No, not unless the admin of the site deletes the site.

    Thread Starter jalen01

    (@jalen01)

    I did not delete the site. I just logged in to my WordPress account, pulled up the list of my sites, and next to the Shaughnadkins site, was a notification that Jetpack 3.3 needs to be installed. Maybe this is why the site is not showing up? When I click on the “update now” link, it takes to me a blank white page, at: https://www.shaughnadkins.com/wp-admin/plugins.php?plugin_status=upgrade

    I just logged in to my WordPress account, pulled up the list of my sites, and next to the Shaughnadkins site,

    Which WP account – on .COM?

    If that site has JetPack, it’s not hosted on WordPress.COM – JetPack is only on self-hosted sites. Doesn’t sound like that site IS on .COM.

    This looks like it is self-hosted as well:

    https://web.archive.org/web/20141222045931/https://www.shaughnadkins.com/

    Who have you been paying to host that site?

    Thread Starter jalen01

    (@jalen01)

    The site is on WordPress.COM. I must be hosting it on Fatcow.com, the site that I renew the domain name through. I thought it was being hosted on WordPress, because I do not have an index file for it on my hard drive. I only have a few illustrations that I uploaded to the WordPress blog as I was creating the site. I would just modify the original blog post, and did not ftp an index file each time.

Viewing 15 replies - 1 through 15 (of 19 total)
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