Website has disappeared after changing code > <

  • Hello everyone,

    I’m sending here an S.O.S !
    I had built a website for two friends, using the 4.4 wp version. I had installed the “unite” theme (developped by colorlib). This template could only display one sub-category and i wanted to have two of them for some tab. I went on their own forum to ask for help and was lead to a tutorial which indicated me how to change the php code to have this done. I followed the steps and when I clicked to update the code and it went blank and since then the website is not accessible anymore and i cannot even get connected to the wp backoffice :/ I have no idea how I could solve this problem… Does any of you has any clue ???

    Thanks in advance

    Marie

Viewing 6 replies - 1 through 6 (of 6 total)

  • It might cause for blank space between two codes or some restricted editing. If you have access on cpanel, delete the change from theme file.

    Thread Starter pmarie

    (@pmarie)

    I don’t have access to the cpanel that’s the point ! I’m not even posting here with the proper account for the login is no longer recognized > <

    Agreed, if you have left blank space somewhere, this can have an effect like the one you are seeing.

    Also, whenever you are going to make a change to a file, be sure to make a copy of the file first so you can always roll back if unexpected things happen.

    Thread Starter pmarie

    (@pmarie)

    Yeah, that’s what I had done (copying the initial file) ! However i cannot change it back since i cannot get access to the Cpanel… Have you ever encountered such situation ?

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    You need to access your website’s files through your hosting provider’s control panel rather than WordPress. It should allow you to download the file with the issue, edit it locally and then re-upload it.

    Thread Starter pmarie

    (@pmarie)

    Ok Andrew, thanks ! That’s what I had also tried but unsuccessfully. However i guess it’s the only way ??

Viewing 6 replies - 1 through 6 (of 6 total)
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