Website hidden by default?

This is what I believe is occurring, after some research into this issue.

My Test
I setup my contact form 7 to send to my personal Gmail account and made the message very long on purpose using Lorem Ipsum text.

When I received the email in my Gmail, there were No 3 dots to expand the message content. So I needed to know more about why I got this differently than @kumar314.

Researched The Issue in Google
I did some researching to find that Google, by default, will group messages together that are related or the same content.

I suppose when a few people send a message from your website, which to Google is the same conversation, Google detects this and groups the messages inserting the 3 dots to “trim the content”, so when you view the list of messages, you see messages “trimmed” and grouped together, where you then have to open each item in the group to read the message.

I have seen this before in my Gmail, and way back then I did something I cannot remember which ungrouped the messages.

Ungroup the “Conversations” Emails
According to Google, you do the following per these instructions at Help Google pages,

https://support.google.com/mail/answer/5900?co=GENIE.Platform%3DDesktop&hl=en

Other Email Programs
I normally receive my website emails to my Desktop using Mozilla Thunderbird and there is no grouping there. This difference is because Thunderbird organizes using Folders, where Google uses Labels, which is a totally different type of email organization.

Contact Form 7 Settings
Are there any settings to this to force Google Gmail to not group your website emails? I don’t believe so since this issue is solely a Google thing and not a CF7 thing.

Hope that helps.

References:
https://github.com/nylas/nylas-mail/issues/1906

https://stackoverflow.com/questions/11078264/how-to-get-rid-of-show-trimmed-content-in-gmail-html-emails

https://productforums.google.com/forum/#!msg/gmail/6BTqeQ3UybM/IcQ4RCqbCQAJ

https://www.makeuseof.com/tag/gmail-annoyances-fix/

• This reply was modified 5 years, 11 months ago by mwarbinek. Reason: Corrected Formatting
• This reply was modified 5 years, 11 months ago by mwarbinek. Reason: added info

This is really nothing to do with the plugin, but the answer to your gmail question is as follows:
1. In gmail click on the Cog (at top right) and click on Settings,
2. then make sure you are on the General tab.
3. Scroll down to Conversation View and turn it Off.
4. Scroll down to the bottom and click on Save changes.

PS. I eventually gave up hoping for the author to revert to a version of CF7 that works with reCAPTCHA V2 and I spent several hours learning to switch to using Ninja Forms. Complete waste of my time but now I have no more worries about the future of CF7.

@growltiger, @mwarbinek

I can 100% confirm that im NOT talking here about grouped conversations. Also, the threedots issue is happening in the same Gmail account for incoming messages and NOT happening for some messages. So, i highly doubt this has anything to do with gmail settings like conversation view etc.,

The issue im talking about is for message received on certain site the bottom text “This e-mail was sent from a contact form on Website1 (https://website1.com)” being hidden

For some sites the bottom text ( This e-mail was sent from a contact form on….) is NOT hidden by threedots.

UPDATE:
I have added a date,time stamp to incoming messages, but the threedots still show up:
ibb.co/nj9YGNp

Ok. Guys i have found a solution for my issue. pls check this: ibb.co/jkqd9N3

@kumar314

Hate to pop your bubble in this but that is not the answer.

I did some testing using my personal Gmail account and found the reason why you are getting the 3 dots to open more content.

I tested this using my Contact Form 7 sending it to my personal Gmail box using the same settings as yours, keeping the 2 dashes under the Mail tab settings, the ones you think have a bearing on this.

Here is a screenshot of my Gmail inbox, and I will explain,

https://prnt.sc/lx3mk1

Notice the inbox, there are 4 horizontal sections with the words “FWD Contact Form:”, and all the names they are from are different (all fake).

The top section shows the email with the red arrows, this section is different from the ones below.

It has a yellow flag and there is a number “3” beside “Page Y”. This one is saying there are 3 conversations or emails that have been grouped together by Gmail, yet the ones below are not grouped with it and they are from the same contact form?

Why did Gmail group those 3 emails and not the rest?

Gmail algorithms recognize patterns and only when a certain repeated pattern occurs, Gmail then group emails into conversations. So when I sent the previous 3 emails, there was no grouping, but when the 4th, 5th and 6th were sent from the same email address of the website, Gmail grouped them.

To stop the grouping, use the Settings of Gmail to turn off grouping.

Now that is established, see the next screenshot;

https://prnt.sc/lx3trm

This was one of the ungrouped messages from the same website contact form. Notice there are no 3 dots, only the 2 dashes that are found in the Mail tab settings.

Next screenshot;

https://prnt.sc/lx3w5p

This is the grouped emails opened, to show the list of the group. Of that group, the last one is opened to show the message and, voila, the 3 dots near the bottom. I hovered my cursor over the 3 dots when taking the screenshot and the label for the 3 dots says “Show trimmed content”

Why did Google Gmail now add the 3 dots which hides more content?

Reason is Gmail is condensing the screen view. What Gmail is doing is condensing extra content and uses the 3 dots to signify more content you can click to view, which is the same as a jQuery Accordion.

Note: I have not removed or changed the Mail tab settings in Contact Form 7, the 2 dashes were left as is.

What this all shows
Per the screenshots, when the email message is not grouped, the message is readable in its entirety without any trimming and no 3 dots because Gmail has not grouped the emails.

When email message(s) are grouped, then Gmail trims content and you get the 3 dots.

Does Gmail trim content in other conditions? – I would say, likely Yes.

Are the 3 dots for trimmed content purely a Gmail feature and setting? – definitely Yes and has nothing to do with Contact Form 7 settings has I have shown.

Did the 2 dashes in the Contact Form 7 “Mail tab” have a bearing on grouping and trimming content by Gmail? – NO, and why?

The 2 dashes are just text, basic ASCII text and nothing more, they have no affect on Gmail other than become part of the text content that may or may not be hidden (trimmed) under the 3 dots.

• This reply was modified 5 years, 11 months ago by mwarbinek. Reason: fixed grammar