Website Home Page Stops Working Frequently

  • erick444

    (@erick444)


    3 months ago

    Hello. I am using the Twenty-Twenty Four theme. I own an e-commerce website that is live, and I have found trouble with a few of my pages not displaying correctly, especially my home page. Essentially, if I visit my site on an Incognito window or through other computers, the home page does not display correctly. The navigation menu/header is out of order, the pictures have blue boxes and do not display, and only the text displays semi-correctly. At times, this same issue affects other pages, but I have noticed that it is very rare, and it really is just the homepage.

    I tried resetting my computer cache, reinstalling Chrome, etc., but nothing fixed the problem. At first, I had to reset templates and the header, but it continued crashing. I use the WP-Optimize plugin for cache, and I realized that if I purge the site cache, the website will display correctly. However, after a few hours, it goes back to not working, meaning that I have to go and manually purge the cache again.

    Is this a problem with my cache plugin? I tried my best to not hardcode templates, and eventually just ended up making every page use the same unedited template (Pages) to not make more of a mess. Maybe this is an issue with the theme? I have another WordPress site that uses a different theme and has never had this issue.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • threadi

    (@threadi)

    Disable WP-Optimize as a test. If it then always looks right, it is due to this plugin and you should contact its support forum.

    Thread Starter erick444

    (@erick444)

    I was waiting until I saw the break again to disable the WP-Optimize plugin, but decided to start deactivating plugins to try and find a solution for a ‘Filter by Attributes’ problem I had posted on this forum on, as well (to which you also offered some advice, thank you!).

    After disabling WP-Optimize, I saw that it actually fixed the WooCommerce filter, and imagine that it will probably fix the break, as well. Is there a reason for this? Is the plugin incompatible with my site?

    threadi

    (@threadi)

    Optimization plugins definitely have the tendency to want to optimize a little too much. Most of them have settings that you may need to adapt to your own website. I would therefore recommend that you contact their support as written above if you want to continue using the plugin: https://www.ads-software.com/support/plugin/wp-optimize/

Viewing 3 replies - 1 through 3 (of 3 total)
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