Website Icon (Favicon) Mobile SERP

  • Hello,

    I have a problem with the Website Icon.
    I choose a normal picture in the Agama Theme Settings for my Website Icon.

    In the Desktop Version it works normally and the choosen favicon appears.

    The Problem i have is with the mobile version.
    When i see for my Website in the mobile SERP′s the favicon i choose dont appear. Instead the google default favicon (a grey globe) appears.

    I installed my Website 8 Months ago, and the first 7 Months the Favicon also appears in Mobile Version. But since one Month it dont works anymore.

    I′m not sure if this is a problem from Google or Agama Theme.
    But i dont have a clue how to fix it.

    I would be happy if someone could help me ??

    Lg, Andreas

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Theme Author themevision

    (@themevision)

    Hi @alchef12,

    Site icon is working fine here in both desktop as well as mobile version.

    In order to check issue on your site, we will require your site login details.
    could you please email it to [email protected] ?

    Regards

    Thread Starter alchef12

    (@alchef12)

    Thank you very much.
    I send you the site login details per E-Mail.

    Regards Andreas

    Thread Starter alchef12

    (@alchef12)

    Hey @themevision,

    any idea how to fix the Problem?

    Regards Andreas

    Theme Author themevision

    (@themevision)

    Hi @alchef12,

    The site icon is working fine in mobile. can you please check and confirm it.

    https://ibb.co/tM0V8jC

    Regards

    Thread Starter alchef12

    (@alchef12)

    Thank You for the answer ??

    Sorry when i expressed wrong:

    What i mean is, that the favicon don’t appear in the mobile search results. (Only on Google Chrome Browser, because Firefox don’t show the Favicon in the Search Results)

    In the mobile Search Results, normally on the left side of the URL Name appears the Website Favicon.
    When i search for my website, on the left side the default favicon (a grey globe) appears. This problem suddenly appears 1 Month ago, earlier it used to work normally.

    I send you a photo with the problem to [email protected].

    Friendly Regards, Andreas

Viewing 5 replies - 1 through 5 (of 5 total)
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